Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Gonzalez

San Diego

Summary

Experienced service industry professional with a strong background in both serving and bartending, complemented by the dual experience of earning a Bachelor’s degree in English and Comparative Literature while being employed full-time. Brings exceptional communication skills, attention to detail, and the ability to connect with diverse clientele in fast-paced environments. Adept at multitasking, problem-solving, and delivering high-quality customer experiences while maintaining professionalism under pressure. Combines a strong work ethic with analytical and creative thinking developed through academic training.

Overview

5
5
years of professional experience

Work History

Server

Leila
San Diego
09.2024 - Current
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Stayed informed about daily specials, new menu items, and promotions.
  • Trained new employees on restaurant procedures and plating techniques.

Bartender

Seasons 52
San Diego
07.2021 - 06.2025
  • Crafted and served cocktails using fresh ingredients and seasonal flavors.
  • Collaborated in creating seasonal drink menus that elevated guest experience.
  • Provided personalized food and drink recommendations based on guest preferences and seasonal offerings.
  • Built rapport with guests through friendly interactions and tailored service.
  • Trained new bartenders on recipes, techniques, and customer service standards.
  • Managed cash drawer at the end of each shift, ensuring accuracy of funds received.

Education

Bachelor of Arts - English And Comparative Literature

San Diego State University
San Diego, CA
05-2026

Skills

  • Creative writing
  • Customer service
  • Employee training
  • Time management
  • Wine pairings
  • Liquor, wine, and food service
  • Upselling techniques
  • Professional demeanor
  • Food safety practices
  • Multitasking and organization

Timeline

Server

Leila
09.2024 - Current

Bartender

Seasons 52
07.2021 - 06.2025

Bachelor of Arts - English And Comparative Literature

San Diego State University
Natalie Gonzalez