NATALIE GOMEZ
PALMDALE
Summary
Empathetic college student, who is passionate about creating a positive customer experience. Keen to use proficient communication skills and problem-solving attitude to collaborate with colleagues and provide excellent customer services.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
IHOP
02.2025 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Nail technician
Self Employed
08.2020 - Current
- Provided professional nail services to clients specializing in acrylic nails and nail art designs.
- Maintained a clean and sanitary work environment at all times.
- Aimed to provide clients with the best customer service.
- Utilized advanced technical skills to achieve beautiful manicures.
- Increased skills in time management.
Education
Degree - Liberal Arts & Sciences: Business Administration
California State University Bakersfield
LANCASTER, CA06.2025
Degree - Liberal Arts & Sciences: Business Administration
Antelope Valley College
LANCASTER, CA05.2024
Diploma -
Highland High School
PALMDALE, CA06.2021
Skills
- Bilingual
- Problem-solving
- Communication
- Organization
- Time Management
- Adaptability
- Greeting guests
- Creativity
- Customer Service
- Cash Handling
- Safe food handling
- Team collaboration
Timeline
Restaurant Hostess
IHOP
02.2025 - Current
Nail technician
Self Employed
08.2020 - Current
Degree - Liberal Arts & Sciences: Business Administration
California State University Bakersfield
Degree - Liberal Arts & Sciences: Business Administration
Antelope Valley College
Diploma -
Highland High School
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