Natalie Gimondo
Corona
Summary
Medical Assistant with expertise in technical, clerical, and patient support. Proven ability to communicate effectively with patients and staff, ensuring a positive healthcare experience. In-depth knowledge of medical regulations and compliance requirements.
Overview
8
8
years of professional experience
Work History
Medical Assistant
The Spring Center
Costa Mesa
10.2022 - 07.2025
- Documented medical histories and assisted in patient examinations efficiently.
- Scheduled appointments while managing patient records with precision.
- Collaborated with healthcare team to improve overall patient care services.
- Maintained clean examination rooms, stocked with necessary supplies for patients.
- Administered injections, medications, and treatments as directed by physicians.
- Adhered to HIPAA regulations to safeguard confidential patient information.
- Took vital signs and prepared patients for examinations to facilitate care.
- Relayed patient messages regarding concerns and refill requests to physicians.
Medical Front Office Receptionist
The Spring Center
Costa Mesa
01.2022 - 10.2022
- Streamlined patient check-in and check-out processes to enhance operational efficiency.
- Utilized electronic health record systems for effective appointment scheduling.
- Managed multi-line phone system, directing calls to appropriate staff.
- Verified insurance information and processed patient forms accurately.
- Collaborated with medical staff to facilitate smooth patient flow.
- Handled confidential patient information in compliance with HIPAA regulations.
- Performed accurate data entry into practice's EMR system as required.
- Assisted with administrative tasks including filing, faxing, and copying documents.
Campus Services Associate
University of Redlands
Redlands
07.2020 - 01.2022
- Implemented student engagement initiatives to enhance community involvement and support.
- Streamlined administrative processes, reducing redundancies and improving efficiency across teams.
- Handled incoming calls from customers regarding orders or other inquiries.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Office Coordinator
University of Redlands
Redlands
08.2017 - 07.2020
- Maintained accurate records and updated student databases regularly.
- Coordinated daily office operations and maintained efficient workflow.
- Collaborated with departments to ensure resource availability and support.
- Created and maintained filing systems, both paper and electronic.
- Greeted visitors and directed them to the appropriate area or person.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Provided administrative support for all departments in the organization as necessary.
Front Desk Receptionist (Temp)
Arrow Staffing
Corona
06.2017 - 08.2017
- Handling front office of a very busy staffing agency, answering multi-phone line, greeting applicants, reviewing and correcting applications, inputting applications, setting up tests, administering typing test and certificates, taking messages, faxing, copying and scanning
Education
Associate of Science - Medical Assistant- Administrative/Clerical
Santa Ana College
Santa Ana, CA10-2024
Associate of Science - Mathematical Sciences
Norco College
Norco06.2016
High School Diploma -
Santiago High School
Corona05.2012
Skills
- Data entry
- Time management
- Administrative and clerical support
- Communication skills
- Interpersonal skills
- Multi-phone front desk management
- Detail orientation
- Microsoft Office proficiency
- Excel and PowerPoint expertise
- POS systems knowledge
- Social media proficiency
- Inventory control management
- Hospitality and guest services
- Electronic health records management
- Patient care coordination
Timeline
Medical Assistant
The Spring Center
10.2022 - 07.2025
Medical Front Office Receptionist
The Spring Center
01.2022 - 10.2022
Campus Services Associate
University of Redlands
07.2020 - 01.2022
Office Coordinator
University of Redlands
08.2017 - 07.2020
Front Desk Receptionist (Temp)
Arrow Staffing
06.2017 - 08.2017
Associate of Science - Medical Assistant- Administrative/Clerical
Santa Ana College
Associate of Science - Mathematical Sciences
Norco College
High School Diploma -
Santiago High School