Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Natalie Gagnon

WINNIPEG,MB

Summary

Strong communicator focused on delivering outstanding customer care. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispensary Associate

Fidler Green Cannabis
08.2023 - Current
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Managed customer relations through communication and helpful interactions.
  • Provided product price information to customers.
  • Maintained relationships with customers to maximize sales opportunities.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • manages up to 100 customers a day

Forklift Operator/Receiver/Warehouse Shipper

Price Industries
01.2022 - 11.2023
  • Unloaded materials and goods at designated locations for best project availability.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely in congested and confined areas using
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Completed cycle counts and monthly inventory.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Kept work areas clean, safe, and organized.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Analyzed data to prepare reports and identify process improvements.
  • Monitored stock levels of products and materials and notified management of needs.
  • Processed orders on-time and without error, completing [Number]% or better of daily quotas.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Conducted research to address shipping errors and packaging mistakes.

Factory Production Worker

Cavalier Candies LTD
01.2021 - 01.2022
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Operated 3 machines proficiently and in compliance with safety standards.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Participated in training sessions to enhance skills and knowledge.
  • Cultivated professional working relationships with peers and supervisors.

Education

Some College (No Degree) - Business Administration

Herzing College
Winnipeg, Canada

High School Diploma -

Winnipeg Adult Education Centre
Winnipeg, MB
06.2023

Skills

  • Preparing Reports
  • Data Entry
  • Program Support
  • Cash Handling
  • Workplace Safety
  • Decision-Making
  • Work Planning and Prioritization
  • Sales Expertise
  • Flexible Schedule
  • Forklift Operation
  • Time Management
  • Issue Resolution
  • POS System Operation

Languages

English
Native or Bilingual

Certification

WHMIS 2020

SMart choices expires 2026

Cannabis Certification 2023

Timeline

Dispensary Associate

Fidler Green Cannabis
08.2023 - Current

Forklift Operator/Receiver/Warehouse Shipper

Price Industries
01.2022 - 11.2023

Factory Production Worker

Cavalier Candies LTD
01.2021 - 01.2022

Some College (No Degree) - Business Administration

Herzing College

High School Diploma -

Winnipeg Adult Education Centre

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Natalie Gagnon