Natalie Friesen
High Level,AB
Summary
Committed and hardworking with experience processing transactions, helping customers, and working in a timely manner while also maintaining a standard of cleanliness. Im dedicated to resolving issues and answering customers questions. Im also a problem solver, who is well versed in customer service.
Overview
5
5
years of professional experience
Work History
Housekeeper
Flamingo Inn
11.2021 - 10.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Cashier
Home Hardware Building Centre
09.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
Housesitter
.
- Communicated with homeowner via phone or text.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
Babysitter
.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
High Level Public School
High Level, AB2020
Skills
- Customer Service
- Cleaning Techniques
- Hard Worker
- Eager to learn new skills
- Issue resolution
Timeline
Housekeeper
Flamingo Inn
11.2021 - 10.2022
Cashier
Home Hardware Building Centre
09.2017 - 04.2020
Housesitter
.
Babysitter
.
High School Diploma -
High Level Public School
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