Natalie Ferraiolo
Lodi
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
Work History
Bartender
Koe’s Whiskey Bar
Lodi
01.2015 - 11.2024
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Trained new staff on bar procedures, drink recipes, and customer service standards.
- Managed inventory levels and restocked supplies as needed during busy hours.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
The Office
Lockeford
05.2021 - 01.2022
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Handled cash transactions and processed payments accurately at the register.
Bartender/Restaurant Server
Woodbridge Crossing
Woodbridge
08.2018 - 01.2019
- Mix cocktails and serve beverages to enhance guest experience.
- Maintain cleanliness and organization of bar area and equipment.
- Train new staff on drink preparation and customer service skills.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Delivered exceptional customer service in fast-paced dining environment.
Education
Cosmetologist - Cosmetology
Federico Beauty Institute
Sacramento , Ca 01.2024 - 04.2025
Saint Mary’s High School
Stockton, CaSkills
- Cocktail preparation
- POS operation
- Inventory management
- Beverage knowledge
- Customer Service Skills
- Time management Skills
References
References available upon request.
Timeline
Cosmetologist - Cosmetology
Federico Beauty Institute
01.2024 - 04.2025
Bartender
The Office
05.2021 - 01.2022
Bartender/Restaurant Server
Woodbridge Crossing
08.2018 - 01.2019
Bartender
Koe’s Whiskey Bar
01.2015 - 11.2024
Saint Mary’s High School