Natalie Fay
London,ON
Summary
Recognized as a mature, dedicated professional who is friendly, empathetic, and genuinely enjoys working with people. Seen by others as a nurturing and positive person who takes pride in delivering outstanding service at all times, to each and every client.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Support Worker (PSW)
Elmwood place (Extendicare)
08.2024 - 07.2025
- Resident focused: Proven experience in attending to residents to ensure that they are made to feel important and valued, always seeking to maintain dignity and pride when interacting with all residents
- Specific Knowledge: In depth knowledge of all aspects of safety and sanitization of the environment, including cleaning, food safety, and all aspects of personal support and care
- Adaptable and Flexible: Known for accepting any opportunity to support the team, being extremely flexible with my schedule - capacity for learning new tasks or processes quickly and completely
Personal Support Worker
Right At Home health care
01.2017 - 10.2022
- Provided light housekeeping for clients, including vacuuming, dusting and more
- Displayed energy, stamina, and physical strength by taking on extra duties around the house to assist clients with unscheduled needs
- Built long standing relationships with clients that were housebound and difficult to deal with at times - patience, care, and consideration to their personal needs were a focus for ensuring great client care and service was provided.
Personal Support Worker
Cocoon Senior Services
06.2021 - 11.2021
- Provided light housekeeping for clients, including vacuuming, dusting and more
- Displayed energy, stamina, and physical strength by taking on extra duties around the house to assist clients with unscheduled needs
- Built long standing relationships with clients that were housebound and difficult to deal with at times - patience, care, and consideration to their personal needs were a focus for ensuring great client care and service was provided.
Personal Support Worker
QuilCare Home Care
01.2015 - 08.2017
- Provided light housekeeping for clients, including vacuuming, dusting and more
- Displayed energy, stamina, and physical strength by taking on extra duties around the house to assist clients with unscheduled needs
- Built long standing relationships with clients that were housebound and difficult to deal with at times - patience, care, and consideration to their personal needs were a focus for ensuring great client care and service was provided.
Personal Support Worker (PSW)
Premiere Home Health Care
02.2016 - 10.2016
- Provided light housekeeping for clients, including vacuuming, dusting and more
- Displayed energy, stamina, and physical strength by taking on extra duties around the house to assist clients with unscheduled needs
- Built long standing relationships with clients that were housebound and difficult to deal with at times - patience, care, and consideration to their personal needs were a focus for ensuring great client care and service was provided.
Education
Personal Support Worker (Certificate) - undefined
triOS College
London, ON08.2015
Sir George Ross (Diploma) - undefined
Ontario Secondary
London, ON01.1991
Skills
- CPR
- Direct Care
- Laundry
- Autism
- Senior Care
- Autism Experience
- Child Care
- Caregiving
- Direct Support
- Vital Signs
- Dementia Care
- Meal Preparation
- Cleaning Experience
- Case Management
- Medication Administration
- Hospital Experience
- Home Care
- Childcare
- Developmental Disabilities Experience
Certification
- Dementia Certification May 2021 to Present
- First Aid & CPR Level C BLS December 2020 to Present
- Fall Prevention July 2015 to Present
- Worker Health and Safety Awareness May 2015 to Present
- Alzheimer's Certificate January 1996 to Present
Languages
English
Professional Working
Additional Information
- Client focused: Proven experience in attending to clients to ensure that they are made to feel important and valued, always seeking to maintain dignity and pride when interacting with all clients
- Specific Knowledge: In depth knowledge of all aspects of safety and sanitization of the environment, including cleaning, food safety, and all aspects of personal support and care
- Adaptable and Flexible: Known for accepting any opportunity to support the team, being extremely flexible with my schedule - capacity for learning new tasks or processes quickly and completely
Timeline
Personal Support Worker (PSW)
Elmwood place (Extendicare)
08.2024 - 07.2025
Personal Support Worker
Cocoon Senior Services
06.2021 - 11.2021
Personal Support Worker
Right At Home health care
01.2017 - 10.2022
Personal Support Worker (PSW)
Premiere Home Health Care
02.2016 - 10.2016
Personal Support Worker
QuilCare Home Care
01.2015 - 08.2017
Personal Support Worker (Certificate) - undefined
triOS College
Sir George Ross (Diploma) - undefined
Ontario Secondary