Natalie Dickens
Pitt Meadows,BC
Summary
Dedicated to providing exceptional client care, committed to expanding knowledge and experience in administration work. Strong focus on delivering excellent service, driven to exceed expectations and contribute to organizational success. Seeking opportunities to develop skills and contribute expertise in administrative tasks to create a positive and efficient work environment.
Overview
10
10
years of professional experience
Work History
Registered Veterinary Technician
Vet Strategy
Surrey, BC
03.2015 - Current
My job entails a lot of different rolls which have been beneficial in allowing me to take on a heavy work load and do well in different positions. I work closely with clients ensuring they receive great customer service and clear communication. In this position I take radiographs, anesthetize patients, deal with pharmacology, collect blood samples and more. Behinds the scenes of this position I am ensuring administrative work is unkept to ensure the patients file and records are organized appropriately.
In addition I have been in charge of the staff schedule and time off requests.
Veterinary Assistant
Lifetime Pet Care Practice
01.2015 - 01.2016
- Worked as a Veterinary Assistant in a high traffic clinic, as it was inside a PetSmart
- Great for getting my client communication skills strong
- Learnt importance of proper and fear free restraint
- Was able to appreciate a team orientated environment.
Education
Diploma - Animal Health Technologist
Thompson River University
Kamloops, BC12.2020
Veterinary Office Assistant Program
Douglas College
New Westminster, BC03.2015
École Panorama Ridge Secondary
Surrey, BC2013
Skills
- Positive Attitude
- Team Orientated
- Creativity and problem solving
Drive and passion to further knowledge, skills and education
Languages
English
Native or Bilingual
French
Native or Bilingual
Education And Achievements
- Veterinary Office Assistant Program, Douglas College, New West Minster, BC, 09/01/14, 06/30/15
- Animal Health Technologist Distance Education Program, Thompson Rivers University, Kamloops, BC, 09/01/16, 06/30/20
- Elsevier Anesthesia Award, for demonstrating attention to the details in the care of her patients, 11/01/20
- Veterinary Technician National Exam Completion, 03/15/21
Timeline
Registered Veterinary Technician
Vet Strategy
03.2015 - Current
Veterinary Assistant
Lifetime Pet Care Practice
01.2015 - 01.2016
Diploma - Animal Health Technologist
Thompson River University
Veterinary Office Assistant Program
Douglas College
École Panorama Ridge Secondary