Natalie Dennis
Winnetka
Summary
Dynamic clinic supervisor with a proven track record at Emerald Eye Center, enhancing patient care through effective communication and operational improvements. Proven ability to lead teams, ensure high standards of patient care, and drive efficiency. Bilingual in Spanish and English, highly reliable and adaptable with strong focus on collaboration and achieving goals.
Overview
4
4
years of professional experience
Work History
Clinic Supervisor
Emerald Eye Center
07.2024 - Current
- Supervised daily clinic operations, ensuring efficient patient flow and high-quality care delivery.
- Trained and mentored clinical staff on best practices and procedure compliance.
- Implemented process improvements that enhanced patient scheduling efficiency and reduced wait times.
- Collaborated with healthcare providers to optimize treatment plans and improve patient outcomes.
Surgical Coordinator
Emerald Eye Center
08.2023 - Current
- Coordinated surgical schedules, ensuring optimal use of resources and staff availability.
- Communicated effectively with patients regarding pre-operative instructions and post-operative care.
- Managed insurance authorizations and verified patient eligibility for surgical procedures.
- Collaborated with surgeons and nursing staff to streamline workflow and enhance patient experience.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
Ophthalmic Technician
Emerald Eye Center
06.2022 - Current
- Performed comprehensive patient assessments and documented ocular health information.
- Assisted ophthalmologists during examinations and procedures, ensuring optimal workflow.
- Operated diagnostic equipment, including autorefractors, tonometers, and OCT, for accurate test results.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Educated patients on pre- and post-operative care to enhance recovery processes.
- Led initiatives to streamline operational procedures, reducing wait times and improving patient satisfaction.
Undergraduate Research Assistant
Hypoxia Lab at UCR
03.2023 - 06.2025
- Designed and executed an independent project over two years
- Investigated epigenetic gene regulation of hypoxia in acute and chronic conditions using a high-altitude model
- Skilled in ELISA, Bradford Assays, Nanodrop Spectrophotometry, PCR, gel electrophoresis, and cell culture techniques.
- Collaborated with faculty to develop research methodologies and protocols.
- Mentored junior researchers in laboratory techniques and data interpretation.
- Presented findings at academic conferences, fostering knowledge exchange among peers.
- Wrote and published manuscript in a research journal
Peer Educator & Mentor
Academic Resource Center
08.2023 - 03.2025
- Taught large-volume learning sessions for Organic Chemistry
- Created lesson plans and study material to facilitate understanding and instill confidence in students
- Developed and implemented educational workshops and training for new peer educators
- Increased retention rates among peers through consistent follow-up and personalized support.
- Led training sessions for staff on best practices in peer education techniques and engagement methodologies.
- Mentored new peer educators, providing guidance on program delivery and participant engagement strategies.
Undergraduate Research Assistant
Behavioral Neuroendocrinology Lab
11.2021 - 03.2023
- Assisted in designing experiments and developing methodologies for data collection.
- Investigated neural plasticity in paternal mice, focusing on proto-oncogene c-Fos and its role in neuronal cell proliferation.
- Assisted in procedures on laboratory rodents, such as tubule ligation
- Analyzed experimental data using statistical software to ensure accuracy and reliability.
- Contributed to manuscript preparation, enhancing clarity of results and implications for publication.
- Recorded data and maintained source documentation following good documentation practices.
Education
Bachelor of Science - Neuroscience
University of California, Riverside
Riverside, CA03-2025
Skills
- Bilingual in Spanish and English
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
- Patient care coordination
- Staff supervision
- Operations oversight
- Medical records management
- Proficient in Python
- Attention to detail
- Medical billing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinic Supervisor
Emerald Eye Center
07.2024 - Current
Surgical Coordinator
Emerald Eye Center
08.2023 - Current
Peer Educator & Mentor
Academic Resource Center
08.2023 - 03.2025
Undergraduate Research Assistant
Hypoxia Lab at UCR
03.2023 - 06.2025
Ophthalmic Technician
Emerald Eye Center
06.2022 - Current
Undergraduate Research Assistant
Behavioral Neuroendocrinology Lab
11.2021 - 03.2023
Bachelor of Science - Neuroscience
University of California, Riverside
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