Natalie Cuervo-Mooney

My job duties as a customer service specialist, entailed the following; educating customers on how to use the companies CRM software, responding to customers, inquiries, and following up with previous inquiries, working closely with business analyst to ensure the CRM software was accessible and up-to-date, scheduling one on one meeting with clientele, along with educating clientele about the various services. The company offers.

My day-to-day duties as a cosmetic associate entail the following. Stalking merchandise, having extensive knowledge on cosmetic products to provide customers with the correct knowledge, managing stock and presentation of products and meeting sales goals.

My day-to-day duties working as a broker entailed the following. Offering credit card processing services to finance department of corporations. Following up with clientele via email and phone calls, providing clientele with extensive information on how our credit card processing software would better their corporation.

I performed various duties when working as a call centre representative. My day-to-day duties included administering refunds to clients, assisting clients while providing information on various memberships, and providing professional, effective customer service.

My job duties entailed responding to phone calls, emails, scheduling meetings. Along with record keeping, scheduling and facilitating, communications with clientele.