Sin Kwan Natalie Choi
Burnaby,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Canda Six Fortune
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Operational Consultant and Co-owner
WREN CAFÉ
04.2024 - 08.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Garde Manger Cook
BACCHUS RESTAURANT & LOUNGE AT WEDGEWOOD HOTEL
09.2023 - 06.2024
- Training staff in preparation, cooking and handling of food
- Making adjustments to accommodate clients with specific diet and health concerns
Customer Service Cashier
SOFT PEAKS
09.2021 - 04.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Marketing Assistant
XUEBA EDUCATION
10.2018 - 04.2020
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Created engaging content for Pinterest, Facebook, and Instagram.
Education
Real Estate Trading Services Licensing Course -
The University of British Columbia
Vancouver, BC09-2025
Bachelor of Science - Food Nutrition and Health
The University of British Columbia
05.2022
Diplome de Cuisine – Highest Honor -
Le Cordon Bleu Ottawa
06.2023
Diplome de Patisserie - Memorable Mention -
Le Cordon Bleu Ottawa
06.2023
Skills
- Customer relationship building
- Interpersonal communication skills
- Excellent teamwork
- Strong organizational skills
- Multilingual proficiency
Certification
- Food Handler Certificate - Canadian Institute of Food Safety
- Food Handler Certification (Advanced.FST Management Level) - TrainCan, Inc.
- Population and Public Health Needs Assessments2019 - Dietitians of Canada
- True Sport Untracked - Canadian Centre for Ethics in Sport
LANGUAGES
Mandarin – Native Speaker
Native or Bilingual
Cantonese – Native Speaker
Native or Bilingual
English - Highly Proficient
Full Professional
Korean – Basic Command
Limited Working
Timeline
Sales Representative
Canda Six Fortune
09.2024 - Current
Operational Consultant and Co-owner
WREN CAFÉ
04.2024 - 08.2024
Garde Manger Cook
BACCHUS RESTAURANT & LOUNGE AT WEDGEWOOD HOTEL
09.2023 - 06.2024
Customer Service Cashier
SOFT PEAKS
09.2021 - 04.2022
Marketing Assistant
XUEBA EDUCATION
10.2018 - 04.2020
Bachelor of Science - Food Nutrition and Health
The University of British Columbia
- Food Handler Certificate - Canadian Institute of Food Safety
- Food Handler Certification (Advanced.FST Management Level) - TrainCan, Inc.
- Population and Public Health Needs Assessments2019 - Dietitians of Canada
- True Sport Untracked - Canadian Centre for Ethics in Sport
Real Estate Trading Services Licensing Course -
The University of British Columbia
Diplome de Cuisine – Highest Honor -
Le Cordon Bleu Ottawa
Diplome de Patisserie - Memorable Mention -
Le Cordon Bleu Ottawa
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