Natalie C. Davila
San Diego
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Baker/Server/Barista
Pop Pie
02.2025 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
The Islander
03.2023 - 12.2023
- A barista is responsible for preparing and serving coffee and other beverages in a cafe or coffee shop
- Their main duties include taking customer orders, operating espresso machines and other coffee-making equipment, brewing coffee, steaming milk, and crafting a variety of coffee and tea beverages
- Baristas also handle cash transactions, maintain cleanliness in the coffee preparation area, and ensure customer satisfaction by providing friendly and efficient service
- Additionally, aiding servers and bartenders by running food and prepping ingredients
Lead Prep/Baker
Parakeet Cafe Bakery
01.2022 - 10.2023
- As a Baker, I expertly craft a diverse array of baked goods, including bread, pastries, cakes, and cookies
- My role involves precise measurement and mixing of ingredients, proficient operation of baking equipment, and meticulous oversight of the entire baking process
- With a keen eye for detail, I enhance the visual appeal of baked items through creative finishing and decorating techniques
- I excel in managing baking supplies, ensuring optimal inventory levels, and maintaining a hygienic and organized baking environment
- My passion for baking, coupled with a commitment to quality, positions me as a valuable asset in delivering consistently exceptional products
Server
Waterfront Grill
06.2021 - 02.2022
- As a Server, I excel in providing exceptional hospitality and service in a fast-paced restaurant environment
- My responsibilities include welcoming and seating guests, presenting menus, and offering recommendations
- Proficient in taking accurate orders and conveying them to the kitchen, I ensure timely and accurate delivery of meals
- I am adept at addressing customer inquiries, handling special requests, and resolving issues to guarantee a positive dining experience
- With strong multitasking skills, I manage tables efficiently, coordinate with kitchen staff, and process payments accurately
- My friendly demeanor, excellent communication, and commitment to customer satisfaction make me an integral part of delivering outstanding service
Host
La Puerta
05.2020 - 01.2021
- As a Host in a tequila bar, I play a crucial role in creating a welcoming and vibrant atmosphere for guests
- Greeting patrons with a friendly demeanor, I set the tone for their experience by managing the seating arrangements and ensuring efficient table turnover
- With a strong knowledge of the tequila offerings, I assist in guiding guests through the tequila menu and provide information on featured selections and specials
Skills
- Baking techniques
- Recipe development
- Equipment maintenance
- Inventory management
- Customer service
- Coffee preparation
- Cash handling
- Menu knowledge
Timeline
Baker/Server/Barista
Pop Pie
02.2025 - Current
Barista
The Islander
03.2023 - 12.2023
Lead Prep/Baker
Parakeet Cafe Bakery
01.2022 - 10.2023
Server
Waterfront Grill
06.2021 - 02.2022
Host
La Puerta
05.2020 - 01.2021
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