Natalie Castillo
Turlock
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cannabis Specialist
Firehouse
02.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and provided them with the best experience.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
Material Handler
Amazon
01.2022 - 04.2022
- Packed items into appropriate containers for shipment
- Operated equipment while observing standard safety procedures
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network
- Attached identifying tags to containers to mark with identifying shipping information
Cashier
Chartwells Schools Dining Services
01.2018 - 01.2022
- Monitored self-checkout systems and provided assistance or intervention when required
- Maintained cash drawer of $100 or more per shift
- Replenished sale floor merchandise and organized shelves, rack and bins for optional appearance
- Reconciled cash drawer at start and end of shift, counting the drawer and accounting for errors if necessary
- Work in catering if needed
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Quickly
02.2019 - 05.2019
- Answered questions about store policies and addressed customers concern
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Helped make drinks and prepare food
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Education
BBA - Business Administration
California State University - Stanislaus
Turlock, CA05.2023
Skills
- Customer service
- Organizational skills
- Adaptability
- Team leadership
- Sales orientated
Timeline
Cannabis Specialist
Firehouse
02.2023 - Current
Material Handler
Amazon
01.2022 - 04.2022
Cashier
Quickly
02.2019 - 05.2019
Cashier
Chartwells Schools Dining Services
01.2018 - 01.2022
BBA - Business Administration
California State University - Stanislaus
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