Natalie Boland
Calgary
Summary
Professional with strong background in leadership and project coordination. Proven ability to enhance team performance and drive successful outcomes. Adept at managing multiple priorities, fostering collaboration, and adapting to dynamic environments. Skilled in problem-solving, decision-making, and effective communication.
Overview
4
4
years of professional experience
Work History
Assistant Lead
Foothills Animal Hospital
12.2023 - Current
- Managed daily operations, ensuring smooth workflows and timely task completion.
- Played an active role in hiring decisions, participated in candidate interviews; assessed applicant qualifications; contributed recommendations based on team needs.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures while ensuring accuracy of medical records.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
Veterinary Receptionist
Southwood Veterinary Hospital
04.2021 - 12.2023
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Education
Diploma - Veterinary Technician Assisting And Administration
Bow Valley College
Calgary, AB04-2021
Diploma - Nutritional Sciences
Southern Alberta Institute of Technology
Calgary, AB04-2019
Skills
- Task delegation
- Training facilitation
- Staff development
- Decision-making capacity
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Operational efficiency
Timeline
Assistant Lead
Foothills Animal Hospital
12.2023 - Current
Veterinary Receptionist
Southwood Veterinary Hospital
04.2021 - 12.2023
Diploma - Veterinary Technician Assisting And Administration
Bow Valley College
Diploma - Nutritional Sciences
Southern Alberta Institute of Technology
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