Objective focused on leveraging extensive experience and thriving in high-pressure environments to contribute positively to organizational success.
Overview
10
10
years of professional experience
Work History
Team Leader
Target
08.2020 - Current
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Assisted in recruitment to build team of top performers.
Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Developed effective improvement plans in alignment with goals and specifications.
Gathered, organized and input information into digital database.
Asset protection Agent.
JCPenney
06.2019 - 03.2020
Conducted undercover operations to minimize store loss through external apprehensions. Executed strategies aimed at reducing theft and shrinkage in retail environments.
AssetProtectionAgent
Sears Holdings Corporation (K Mart)
05.2017 - 03.2018
Assisted Kmart store with loss and shrink by performing undercover loss prevention activities such as preventions, apprehensions, and internal investigations.
Cashier
Target Corporation
10.2015 - 05.2017
Driving sales at register with suggested sale model, enlisted new clients to open a Target REDcard account; maintained a Fast, Fun and Friendly environment.
StarbucksBarista
Assist team with daily tasks, assured all clients were satisfied with their visit.