Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Aguilar

Jurupa Valley

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Starbucks
01.2019 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Office Administrative Assistant

Mercedes-Benz
07.2020 - 11.2022
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

High School Diploma -

Patriot High School,
Riverside, CA

Skills

  • Operations Management
  • Employee Scheduling
  • Task Delegation
  • Product and Service Knowledge
  • Customer Relations
  • Project Management Abilities
  • Orientation and Training
  • Staff Development
  • Recruiting and Interviewing

Timeline

Office Administrative Assistant

Mercedes-Benz
07.2020 - 11.2022

Assistant Manager

Starbucks
01.2019 - 04.2023

High School Diploma -

Patriot High School,

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Natalie Aguilar