NATALIE RAMIREZ
Costa Mesa
Summary
An organized and motivated individual with a strong commitment to excellence, eager to utilize exceptional time management, problem-solving, and organizational skills across diverse professional settings. Adept at prioritizing tasks, multitasking efficiently, and adapting quickly to new challenges. Seeking entry-level opportunities to contribute positively to company growth while continuously enhancing personal and professional abilities. Passionate about collaborative teamwork, learning new technologies, and maintaining a proactive approach to achieving goals.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
.
Cupertino
04.2025 - 06.2025
- Assisted customers with product selection and provided detailed product knowledge.
- Managed inventory levels and organized merchandise displays for optimal visibility.
- Collaborated with team members to maintain a clean and welcoming store environment while providing assistance with promotion of new merchandise
- Engaged in regular communication with management regarding store operations and staffing needs.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Analyzed monthly sales reports to identify trends in customer buying habits.
Ulta Beauty Lead Cashier
.
Costa Mesa
08.2023 - 01.2024
- Managed daily cash transactions and maintained accurate cash drawer balance.
- Trained new cashiers on register procedures and customer interaction techniques.
- Responsible for opening and closing registers accurately according to established procedures.
- Handled escalated customer service issues professionally and courteously.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built and maintained productive relationships with employees.
Retail Associate
M&K Boutique Prom & Suits
Memphis
- Maintained an attractive and hazard-free store environment
- Processed cash and card payments, returns, and refunds
- Drove sales with excellent customer service and worked in 3 locations at age 15
- Collaborated with management and trained employers to redefine sales strategies, which led to a sustained 95% increase in YTD sales.
- Played a key role in loyalty program enrollment, enrolling over several members and topped our store to Top 3 in URCC signups.
- Mapping and rearrangement of product placement resulted in a smoother customer flow and an increase in sales for targeted products.
- Facilitated weekly product knowledge sessions for staff to enhance team's selling capabilities and customer interactions.
- Led customers to their needs, made regulars, and maintained a friendly safe environment to guests.
- Set up advertising displays and arranged merchandise to promote sales and events.
Hostess
Trenta Italian Restaurant
Costa Mesa
- Welcomed Guests and ascertained their dining needs
- Seated guests and managed the seating chart
- Monitored restaurant activity to determine seating and dining flow
- Performed opening and closing duties, as needed
- Assisted others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Ensured knowledge of menu
- Responded to Guest inquiries and requests in a timely, friendly, and efficient manner
- Assisted fellow team members and other departments wherever necessary to maintain positive working relationships
Assistant-Receptionist
ArchVet Animal Hospital
Santa Clara
- Demonstrated excellent customer service skills as a Veterinary Receptionist, providing support to clients and their pet companions.
- Managed all front office operations, including scheduling appointments, responding to client inquiries and processing payments.
- Effectively communicated with veterinarians and other staff members in order to ensure accuracy and timely patient care.
- Maintained accurate patient records and files, including updating patient information in the practice management system.
- Experienced in handling medical emergencies and coordinating emergency care with veterinarians.
Education
Highschool -
Cupertino Highschool
Cupertino, CASkills
- Customer Consultation
- Processing Emails
- Problem-Solving
- Time Management
- Inventory Management
- Loss Prevention
- Reception
- Communication
- Merchandise displays
- Teamwork and collaboration
Personal Information
Age: 20
Timeline
Lead Sales Associate
.
04.2025 - 06.2025
Ulta Beauty Lead Cashier
.
08.2023 - 01.2024
Retail Associate
M&K Boutique Prom & Suits
Hostess
Trenta Italian Restaurant
Assistant-Receptionist
ArchVet Animal Hospital
Highschool -
Cupertino Highschool