Natalia Wereszczynska
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
12
12
years of professional experience
Work History
Server
Colossus Greek Taverna
04.2023 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Sotto Sotto
04.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Service Manager
Maro’s Bistro
06.2013 - 05.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Hairstylist
Marca College
Mississauga, ON05.2022
Glenforest Secondary School
Mississauga, ON06.2010
Skills
- Flexible and Adaptable
- Service-Oriented
- Conflict Resolution
- Detail-Oriented
- Multi-tasking and Prioritizing
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Colossus Greek Taverna
04.2023 - Current
Server
Sotto Sotto
04.2022 - 01.2023
Server/Service Manager
Maro’s Bistro
06.2013 - 05.2022
Hairstylist
Marca College
Glenforest Secondary School
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