Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Natalia Shcheka

Calgary

Summary

Proven problem-solver and effective communicator, I leveraged critical thinking and organizational skills at Stroyprise to enhance office efficiency and customer satisfaction. Demonstrated adaptability and a positive attitude in dynamic environments, significantly contributing to team success and operational improvements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Self-employed

Assorty
12.2019 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Office Clerk

Stroyprise
04.2018 - 09.2019
  • Scheduled appointments and meetings to facilitate office operations.
  • Organized files and documents to maintain order and easy access.
  • Prepared and printed documents, letters, and reports for various departments.
  • Filed paperwork in designated areas to promote a tidy workspace.
  • Entered data into computer systems to keep records up to date.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Monitored and tracked budgets and expenses.

Education

Secondary Special - Nursing Practice

Horlivka Medical College
Horlivka, Ukraine
06.2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution

Languages

English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Additional Information

Driver license class 5

Timeline

Self-employed

Assorty
12.2019 - 02.2022

Office Clerk

Stroyprise
04.2018 - 09.2019

Secondary Special - Nursing Practice

Horlivka Medical College

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Natalia Shcheka