Natalia Reda
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. I continuously pursue every opportunity to support my team members and proactively address issues. I have excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality.
Overview
1
1
year of professional experience
Work History
Cafe Clerk
Italian Center
06.2023 - Current
- Wiped, sanitized and maintained floors, facilities, and equipment to adhere to company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Replenished products daily for optimal freshness and visibility.
- Exceeded customer expectations by providing a welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
Cashier
Italian Center
08.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Social Work
Norquest College
Edmonton, AB06.2025
High School Diploma -
Archbishop O'Leary
Edmonton, AB06.2022
Skills
- New Hire Training
- Adaptive and Creative
- Excellent Memory
- Opening and Closing Coordination
- Solid Problem Solver
- Team Leadership
- POS System Operations
- Health Code Requirements
- Exceptional Customer Service
- Resolving Complaints
Accomplishments
Certified in food handling
Sandler training certified
Pro- Serve
Languages
English
Native or Bilingual
Timeline
Cafe Clerk
Italian Center
06.2023 - Current
Cashier
Italian Center
08.2022 - 06.2023
No Degree - Social Work
Norquest College
High School Diploma -
Archbishop O'Leary
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