Natalia Parada
Calgary,AB
Summary
- Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with an understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Waitress
Golden Cactus Mexican Grill
02.2022 - 07.2023
- Order Accuracy: Accurately recorded and communicated customer orders to the kitchen, minimizing errors and ensuring guests received their preferred meals.
- Table Management: Demonstrated excellent organizational skills in efficiently seating and attending to guests, maintaining a well-organized and welcoming dining area.
- Upselling: Employed persuasive communication techniques to recommend and upsell menu items, effectively contributing to increased sales and revenue.
- Problem Resolution: Effectively handled customer concerns and inquiries, addressing issues promptly and courteously to ensure a positive resolution and guest satisfaction.
- Cash Handling: Managed cash and credit transactions with precision, maintaining accuracy and accountability in handling payments and providing change.
- Team Player: Collaborated closely with colleagues to optimize service quality, contributing to a cohesive team atmosphere and ensuring a smooth service experience.
- Bartending Expertise: Skillfully prepared and served a diverse range of cocktails, and non-alcoholic beverages, catering to individual preferences and ensuring a delightful dining experience for patrons.
- Menu Knowledge: Proficiently described menu items, made recommendations, and provided information about specials, showcasing a strong understanding of ingredients and preparation methods.
- Efficient Multitasking: Managed a high volume of orders, expertly balancing multiple tasks including taking orders, preparing drinks, serving food, and processing payments in a timely and efficient manner.
- Customer Engagement: Established rapport with guests, engaging in friendly conversations and attentively addressing inquiries and special requests, leading to consistently positive feedback and repeat business.
- Team Collaboration: Collaborated seamlessly with fellow bartenders, waitstaff, and kitchen team to ensure smooth service flow, contributing to a harmonious and efficient work environment.
- ProServe Certified: Successfully completed the ProServe certification, demonstrating a strong commitment to responsible alcohol service and compliance with legal regulations.
Education
No Degree - English As A Second Language
Bow Valley College
Calgary, AB05.2024
Skills
- Order Delivery Practices
- Seating Assignment Preparation
- Food Running
- Table Setting Arrangements
- Accurate Money Handling
- Beverage Preparation
- Supply Restocking
- Menu Memorization
- Dining Customer Service
- Cash Handling
Time availability
- I am looking for a part-time job.
- I could only work 20 hours a week.
- I can work weekend and weekday hours.
Timeline
Waitress
Golden Cactus Mexican Grill
02.2022 - 07.2023
No Degree - English As A Second Language
Bow Valley College
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