Natalia Mero
Mira Loma
Summary
Adaptable and motivated professional with a solid background in customer service and coaching. Recognized for enhancing team performance and fostering collaboration, with a strong commitment to improving guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front Office
Big League Dreams Chino Hills
04.2024 - Current
- Processed customer transactions, ensuring accuracy and efficiency.
- Assisted guests with inquiries, contributing to improved visitor experience and satisfaction.
- Monitored guest access and provided information to ensure a secure environment.
- Collaborated with team members to streamline workflow during peak hours.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Volleyball Coach
IMUA Universal Volleyball Club
10.2025 - 05.2026
- Assisted in developing training programs that improved player skills and bolstered team performance.
- Provided individual feedback to athletes, facilitating personal growth and skill improvement.
- Maintained up-to-date knowledge of coaching strategies and best practices in volleyball training.
- Fostered positive team environment, enhancing sportsmanship and collaboration among players.
- Provided support during practice sessions, ensuring adherence to safety protocols and techniques.
Education
High School Diploma -
Don Antonio Lugo High School
Chino, CA05-2025
Business Administration
Citrus College
Glendora, CA07-2026
Skills
- Customer service
- Customer engagement
- Team collaboration
- Coaching skills
- Skills assessments
- Strategic planning
- Quick learner
- Empathy skills
Timeline
Volleyball Coach
IMUA Universal Volleyball Club
10.2025 - 05.2026
Front Office
Big League Dreams Chino Hills
04.2024 - Current
High School Diploma -
Don Antonio Lugo High School
Business Administration
Citrus College