NATALIA MAH

• Cultivated and developed strategic partnerships with key developers as well as new developers
• Expanding our Fibre Footprint through New Growth Markets Developer partnership
• Secured Tenant lists to ensure access to SMB customers, Mid Market and Large Enterprise Customers purchased services through TELUS
• Continuously finding solutions to find ways to work with Right of way and to understand the processes in their department
• Fostering relationships with key UDI members and continuing to find ways to strengthen the relationship between TELUS and their group
• Focusing to continue to collaborate between multiple internal and external groups that make NGM successful including and not limited to Technicians, Build Team, Vendors, NGM Sales, Account Managers and DRM
• Negotiated contracts with potential partners to secure favorable terms for both parties while maintaining a strong working relationship.
• Maintained an up-to-date understanding of industry developments, ensuring that our channel strategy remained nimble and responsive to emerging market demands, continuing to get in front of key groups and attending events that were important to the industry
• Educated developers and Internal TELUS employees on NGM process and remained single point of contact for projects
• Liaised with other departments and Account Managers to help in their sales process to secure client builds and simplify their build process
• Met with Key developers once a quarter to understand their project funnels and discuss wins and what challenges and obstacles were ahead of us

• First Representative hired for The New Growth Market program implemented, worked Collaboratively with Channel Managers and Technicians to make sure all tenants are taken care of and satisfied with their services
• Built strong relationships with businesses to ensure that customers would continue to purchase their services through TELUS
• Prospected for new customers in target areas or demographics to bring in new business
• Kept detailed records of daily activities through Salesforce to track information of clients and discussions that took places
• Informed customers of promotions to increase sales productivity and volume.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Determined leader working to build a stronger and effective team
• Lead and Support Edmonton and Calgary to establish a united and motivated team to effectively surpass their goals and be successful
• Lead Generation, Client Acquisition, Community involvement in several associations, Build and Maintain Relationships with Key Customers, Driving Territory and Market Share growth, Strategic Marketing, Sales Campaign Implementation to Generate Business Development, Preparing of Sales Plans and Goals, Incentive program execution, Salesforce (CPQ) Implementation, Salesforce and CIS Reporting, Pitch Creation, Coaching and Driving Growth within the Sales Team
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.

• Establish and maintain relationships with hiring managers to stay ahead of current and future hiring and business needs
• Sourcing and Engaging Candidates, Ensuring Clients are Presented with Qualified Candidates, Interviewing Candidates, Expanding Network to find Trustable Candidates, Work to Maintain relationship with Key Clients
• Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
• Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
• Sourced and selected applicants for technical positions within company.

My career with Williams Scotsman Inc. began in Inside Sales and I was promoted to lead and then Manager of Sales and Customer Success. I was responsible for sales management and recruiting and managing a team of up to 28 personnel as well as corporate training of Salesforce and Canada Customer Experience and travelling to numerous North America sites. I supported the initiative after acquisition of MS Holdings and move and centralization of offices to Toronto, Ontario. Post acquisition, WillScot Corporation served a diverse customer base and approximately 120 locations across the United States, Canada and Mexico.

This role at Williams Scotsman was the beginning to what shaped me into who I am today. I learned many things and was able to learn so much from this opportunity. From my time at Williams Scotsman I was able to become a customer focused, goal-oriented, highly motivated and team focused team player with a high level of experience developing successful sales professionals, utilizing departmental resources and offering the tools necessary for success.

• Opened 2 Shared Services Centers Edmonton and Toronto
• Promoted 2 employees to supervisor level positions
• Trained all Canadian New hires in Salesforce
• Worked with the Commercial team to design initiatives to drive “Ready to Work Model”,
• Collaborated with others part of the Canadian leadership team to drive excellence with all employees
• Reviewed operational records and reports to project sales and determine profitability
• Investigated and resolved customer issues with deliveries, pricing or performance,
• Drove sales goals which include new customer acquisitions and essential sales

• Received President’s award in 2016,
• Worked to exceed Lease Revenue and Delivery goals
• Overcame objections and upsold products to send unit full of value-added products
• Worked with current customer base to grow relationships
• Conducted prospecting calls utilizing reports and local media to find new customers
• Negotiated prices terms of sales and service agreements
• Emphasized product features based on analysis of customers’ needs

• Met competitive goals in technical and financial services
• Resolved complaints and worked with customers to make sure they were fully educated on products they had purchased
• Evaluated and made improvements to customer service programs
• Developed new customers and grew sales from existing client base