NATALIA LINARES
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. As well as, 4 years of customer service experience, that has provided the skills necessary to handle and fix minor and complex issues. Hard worker with a flexible schedule and approach to handling daily challenges due to good communication, organizational and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Sales Associate
Turn Up The Heat
03.2022 - 09.2023
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Issued invoices for customers with large purchases and assigned product delivery dates
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered daily phone calls from customer's with questions about company offerings with knowledgeable responses about products and services.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Fitness and Fashion Model
Freelance Modelling
04.2023 - 09.2023
- Remained focused, motivated and professional throughout shoots and events.
- Developed growing contacts networks to secure regular work.
- Promoted products and services by posing for music videos and photo shoots.
- Kept up with personal care to cut down on wait times for hair, makeup and styling.
- Posed for photo shoots to showcase clothing designs and accessories.
- Demonstrated athletic wear for sports brand
- Worked with hair and makeup artists for beauty campaigns.
Sales Associate
Ricki's
12.2022 - 04.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Representative
Old Navy
03.2021 - 05.2021
- Assisted customers on sales floor with price checks and questions
- Was responsible for putting back clothes from fitting room onto sales floor
- Folded and organized clothes
- Handled cash and credit transactions
- While being cashier was attentive of sales goals meant to be attained
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Cashier
Marshall's
10.2020 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Consistently maintained clean work station
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges
- Restocked and organized merchandise in front lanes.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Built relationships with customers to encourage repeat business
Customer service
McDonald's
08.2019 - 10.2020
- Accurately operated cash register to process customer payments.
- Taking and filling orders
- Worked front counter, drive-thru and other areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Supported great dining and meal experiences for guests.
Teacher's Assistant
Firgrove Public School
09.2019 - 01.2020
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Worked with teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Provided support to help students with special needs learn and grow.
- Reviewed lesson material with students individually or in small groups.
- Organized children's work in their portfolios
Education
Bachelor of Arts - Law & Society
York University
Toronto, ON04.2025
High School Diploma -
Westview Centennial Secondary School
Toronto, ON02.2021
Skills
- Sales Solicitation
- Effective Selling Techniques
- Bilingual ( Fluent in Spanish & English)
- Product and Service Knowledge
- Telephone Reception
- Merchandising
- Marketing
- Returns and Refunds
- Handling Of Cash & Credit Transactions
- Google Drive
- Microsoft Suite
Extracurriculars
I Love Kickboxing Toronto
-Acquired self defense skills
-built up core strength and endurance
WCSS Student Council/Vice President and Event Planner
-Worked with other members to compromise and develop strategies and creative ideas to have a successful and eventful year
-Raised money for events
-Responsible for Scheduling and Coordinating all activities and events
-Event marketing
WCSS Volleyball Team
-Trained every morning with other teammates in preparation for games
-Did fitness routines to stay in shape
-participated in tournaments
References
Melissa Moro
Sales & Social Media Director/Manager at Turn Up The Heat
Melissa@tuthbbq.com
(647) 404-0647
Glenn Satnarain
Operations Director/Manager at Turn Up The Heat
Glenn@tuthbbq.com
Rose
Ricki's Assistant Manager
(905) 550-5766
Timeline
Fitness and Fashion Model
Freelance Modelling
04.2023 - 09.2023
Sales Associate
Ricki's
12.2022 - 04.2023
Sales Associate
Turn Up The Heat
03.2022 - 09.2023
Sales Representative
Old Navy
03.2021 - 05.2021
Cashier
Marshall's
10.2020 - 01.2021
Teacher's Assistant
Firgrove Public School
09.2019 - 01.2020
Customer service
McDonald's
08.2019 - 10.2020
Bachelor of Arts - Law & Society
York University
High School Diploma -
Westview Centennial Secondary School
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