Summary
Work History
Education
Skills
Languages
Accomplishments
Volunteering
Timeline
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Natalia Havryliuk

Mississauga,ON

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Work History

Waiter's Assistant

Homemade Ukrainian Food
Oakville, Ontario
10.2023 - 02.2024
  • Filled and served various beverages for customers.
  • Collected tickets and followed proper cash-handling procedures.
  • Stocked glassware and other supplies at the bar area as needed.

Education

Bachelor of Arts - Law

York University
Toronto, None

Skills

  • Customer service
  • Sales presentations
  • Attention to detail
  • Presentation skills
  • Team collaboration
  • Effective communication
  • Call escalation
  • Follow-up skills
  • Teamwork and collaboration
  • Client assessment

Languages

Ukrainian
First Language
English
Advanced (C1)
C1

Accomplishments

  • Class leader (Essential English York University)

Volunteering

  • IFun - program that help new international students at Dpcdsb school
  • EE York University - helped students with different problems, class leader

Timeline

Waiter's Assistant

Homemade Ukrainian Food
10.2023 - 02.2024

Bachelor of Arts - Law

York University
Natalia Havryliuk