Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Nataly Gonzalez-Godinez

Rancho Cucamonga

Summary

Enthusiastic and results-oriented fitness professional who is experienced in areas such as sales, management, personal training, and customer service. Distinguished record of being able to increase profits from membership sales, personal training packages, and upselling, while at the same time developing strong client relationships.

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

EOS Fitness
Riverside
07.2025 - 04.2026

Grow membership sales and personal training through consultative selling and relationship development.

Consistently surpass sales objectives by cross-selling fitness programs, training packages, and club services.

Build effective relationships with members to enhance retention and member satisfaction.

Contribute to club operations, team training, and member involvement activities.

Mentor team members in sales skills, customer care, and operational processes.

Evaluate and develop strategies for sales effectiveness and member participation.

  • Assisted in daily operations to ensure smooth gym functionality.
  • Supported team members by handling customer inquiries and resolving issues.

Personal Trainer

Fitness 19
Rancho Cucamonga
03.2023 - 12.2025

  • Developed personalized training programs for clients based on their personal goals and capabilities.
  • Pushed clients towards success by making sure they were accountable.
  • Provided assessment testing for fitness clients and monitored their progress.
  • Helped educate clients on correct exercising methods and healthy living.

Education

Etiwanda High School
Rancho Cucamonga, California

Some College (No Degree) - Fire Science

Chaffey College
Rancho Cucamonga, CA

Skills


  • Membership sales
  • Consultative selling
  • Fitness program development
  • Sales strategy evaluation
  • Customer relationship management
  • Team training
  • Operational support
  • Problem solving
  • Effective communication
  • Accountability coaching
  • Conflict resolution
  • Motivation techniques
  • Goal setting
  • Sales forecasting
  • Consulting
  • Employee performance evaluations
  • Money handling
  • Project management
  • Orientation and training
  • Employee supervision
  • Employee performance evaluation
  • Sales monitoring
  • Team motivation techniques
  • Sales and Revenue Generation
  • Upselling and Cross Selling
  • Membership Sales
  • Personal Training Sales
  • Client Retention and Relationship Building
  • Exceptional Customer Service
  • Leadership and Team Management
  • Fitness Assessment and Workout Planning
  • Motivational Coaching
  • Prospecting and Lead Generation
  • Scheduling and Appointment Coordination
  • Conflict Resolution Skills
  • Organization Management
  • Microsoft Office Suite Proficiency
  • Spanish Fluency

Languages

Spanish
Native/ Bilingual

Certification

  • ISSA Certification

Timeline

Assistant Manager

EOS Fitness
07.2025 - 04.2026

Personal Trainer

Fitness 19
03.2023 - 12.2025

Etiwanda High School

Some College (No Degree) - Fire Science

Chaffey College
Nataly Gonzalez-Godinez