Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Golovatcheva

Coquitlam

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

33
33
years of professional experience

Work History

Sales Associate

Hudson's Bay
11.2018 - 06.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Tiffany's Vancouver Bridal
04.2011 - 11.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Owner

Perfecto Formal Wear
03.2001 - 11.2010
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Bridal Consultant

Merry Me Bridal
09.1998 - 03.2001
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.

Secretary

MD BIO Trading
08.1992 - 11.1995
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Master of Science - Biology

Omsk Pedagogical University
Omsk, Russia
06-1992

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Reliable and punctual

Languages

English
Full Professional
Russian
Native or Bilingual

Timeline

Sales Associate

Hudson's Bay
11.2018 - 06.2025

Sales Associate

Tiffany's Vancouver Bridal
04.2011 - 11.2018

Owner

Perfecto Formal Wear
03.2001 - 11.2010

Bridal Consultant

Merry Me Bridal
09.1998 - 03.2001

Secretary

MD BIO Trading
08.1992 - 11.1995

Master of Science - Biology

Omsk Pedagogical University

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Natalia Golovatcheva