NATALIA DAVIS
Brampton,ON
Summary
Objective - To obtain a professional position where my experience needed and can be use to enhance to the company. Dynamic and results-oriented professional with 5+ years of diverse experience in brand management, retail sales, customer service, promotional events, and cashier expertise. Dedicated, self-motivated, and team-oriented with the ability to work independently with minimal supervision and under pressure in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Store Associate
Price Smart
01.2019 - 01.2020
- Assist store shoppers through delivery of timely customer service
- Address client questions, fulfill merchandise requests, complete payment transactions, and organize store merchandise for sales events
- Communicate with customers and managers concerning current inventory, sales, and customer needs
- Ensure store displays are clean, up to date with trends, and fully stocked
- Practice the importance of excellent customer service
- Provide outstanding customer service by developing customer relationships.
Cashier
Massy Stores
01.2018 - 01.2019
- Worked the register, and assisted customers daily with their purchases, inner wrapping, and packaging
- Provided fast and courteous customer service by resolving a wide range of customer-related problems
- Communicated with managers concerning customer complains – creating strong customer relationships.
Merchandiser Portfolio
Alston's Marketing Company Ltd
01.2016 - 01.2018
- Kept brands orderly, assisted customers with questions
- Kept products neat, and put items back into place
- Developed/implemented merchandising plans in store to generate sales and improve flow of inventory
- Introduced new brands, promoted improved distribution, and ensured results for product promotion.
Customer Service Representative / Cashier
Food Basket
01.2015 - 01.2016
- Led in operating cash registers accurately by counting money at both the beginning and end of shifts
- Communicated with managers concerning customer complains, current inventory, sales, and stock needs
- Answered client questions and/or concerns, computed and recorded money transactions at the end of day.
Customer Service Representative
Excellent Stores
01.2014 - 01.2015
- Supported and understood the frustration of customers
- Made them less angry by talking to them in a caring and empathetic manner during escalated situations – addressing client issues in a timely manner
- Utilized customer service skills in troubleshooting and resolving problems
- Addressed a wide range of reported issues
- Maintained, organized, and generated monthly report of all customer service issues.
Education
Food and Nutrition, Home Management, English A, Social Studies, Integrated Science, Mathematics
Carapichaima West Secondary School
01.2014
Food and Nutrition, Home Management, English A, Social Studies, Integrated Science, Mathematics
Carapichaima RC School
01.2009
Skills
- Work ethic
- Communication
- Multitasking
- People skills
- Active listening
- Microsoft Office
Languages
English
Full Professional
Additional Information
- Friendly and approachable with customers
- Willing to assist others
- Excellent customer service skills
- Fluent in English
- Able to stand for extended periods and carry out manual labor
- Profound ability to lift 50pouds and move 75 pounds
Timeline
Store Associate
Price Smart
01.2019 - 01.2020
Cashier
Massy Stores
01.2018 - 01.2019
Merchandiser Portfolio
Alston's Marketing Company Ltd
01.2016 - 01.2018
Customer Service Representative / Cashier
Food Basket
01.2015 - 01.2016
Customer Service Representative
Excellent Stores
01.2014 - 01.2015
Food and Nutrition, Home Management, English A, Social Studies, Integrated Science, Mathematics
Carapichaima RC School
Food and Nutrition, Home Management, English A, Social Studies, Integrated Science, Mathematics
Carapichaima West Secondary School
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