NATALIA CZACZKOWSKI
Toronto,Canada
Summary
Highly effective and versatile assistant with 5 years experience. Excellent customer service, team and independent work. Quick learner with passion for improving systems and solving problems.
Overview
7
7
years of professional experience
Work History
Assistant to CFO
Greenpark Homes
10.2023 - Current
- Assist CFO and Accounting Department in answering telephone calls, filing and other organizational tasks to streamline workflow
- Complete various data entry tasks, prepare financial documents, maintaining a high degree attention to detail and confidentiality
- Collaborate effectively with cross-functional teams to achieve shared goals in a timely manner
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Hospitality Assistant
Freelance
06.2022 - 06.2023
- Offered a range of assisting services in areas of restaurant and hospitality management, tourism, and horticulture
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Coordinated with housekeeping staff to ensure timely room turnovers and high levels of cleanliness.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Trained new team members on company policies, procedures, and best practices to maintain consistency in service delivery.
Personal Assistant to CEO
NuYugen Inc
05.2021 - 05.2022
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Proofread marketing material and formatting ahead of printing to eliminate errors.
- Collaborated with team members in discussions to develop new marketing material and sales ideas.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Executive Assistant
PHR Inc
04.2020 - 01.2021
- Tracked daily tasks and required materials, communicated with contractors and clients regarding timelines
- Sourced, quoted, purchased and delivered materials and tools to worksites according to day's schedule, adapting as needed
- Engaged in recruitment process - created job postings, screened and interviewed applicants
- Distributed supplies to skilled workers to maintain job site productivity.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Established positive relationships with clients through regular communication and attentive service, leading to repeat business opportunities.
Barista/ Cafe Assistant
Umanii Cafe
02.2019 - 02.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Customer Service / Sales Assistant
Micrylium Laboratories
01.2018 - 01.2019
- Managed water and air sample handling, receiving, storage and reporting.
- Analyzed data, created reports and documents, providing results and recommended action to clients based on results
- Sourced, quoted, and purchased raw materials internationally, negotiating when possible.
- Presented product information at industry events and shows
- Communicated with clients and customers regarding any problems or concerns, discussing and implementing solutions
Education
Post-Graduate Diploma - Nutrition for Sports and Performance
Niagara College
01.2021
H.BSc - Human Biology
University of Toronto
01.2017
Skills
- Customer Service
- Organization
- Creative Problem - Solving
- System Streamlining
- Highly Proactive
- Independent and Team Worker
- Testing and Reporting
- Scientific and Technical Comprehension
Languages
English
Native or Bilingual
Polish
Native or Bilingual
French
Limited Working
Interests
- Reading
- Drawing and Painting
- Dance
Timeline
Assistant to CFO
Greenpark Homes
10.2023 - Current
Hospitality Assistant
Freelance
06.2022 - 06.2023
Personal Assistant to CEO
NuYugen Inc
05.2021 - 05.2022
Executive Assistant
PHR Inc
04.2020 - 01.2021
Barista/ Cafe Assistant
Umanii Cafe
02.2019 - 02.2020
Customer Service / Sales Assistant
Micrylium Laboratories
01.2018 - 01.2019
H.BSc - Human Biology
University of Toronto
Post-Graduate Diploma - Nutrition for Sports and Performance
Niagara College
Similar Profiles
Gulam Abdul QadirGulam Abdul Qadir
Assistant Manager Sales at AVASA - Group of Greenpark HotelsAssistant Manager Sales at AVASA - Group of Greenpark Hotels
Dhileep JalagamDhileep Jalagam
Supervisor at Marigold By Greenpark-ManagementSupervisor at Marigold By Greenpark-Management
RITA OPARERITA OPARE
Sales and Marketing Executive at GreenPark Properties LimitedSales and Marketing Executive at GreenPark Properties Limited