NATALIA COSTA DIAS DE JESUS
Calgary,AB
Summary
Sense of responsibility, skill with leadership, good teamwork, interest in new learning and sense of owner. Hospitable Catering Staff with solid background in food and bar service for weddings, social events and corporate functions. Executes food delivery and facility set-up for complex events .
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Volunteer
FOLK FESTIVAL
07.2022 - 07.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
TECHNICAL COORDINATOR
JPC
08.2021 - 11.2021
- ENERGAS
- Team coordination and supervision
- Operation Management
- DATAS OF –
- Managed projects, ticketing and CRM tracking to document support and control workflows
- Oversaw work of technical team and tracked progress against assignment objectives
- Handled escalated calls for technical support to back up team members
- Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs
- Delivered service levels in line with agreements by coordinating on-site support or remote assistance
Electrical Technician
LIGHT S.A.
03.2010 - 03.2021
- IN ELECTROTECHNICS, - LIGHT SERVICES OF ELECTRICITY
- Underground network maneuver Commissioning of transformer chambers Operation on the air network
- Network inspection and maintenance Construction and network expansion Supervision
- Creation and execution of projects
CATERING
Olympic Games Organizing Committee
07.2016 - 07.2016
- OLYMPIC AND PARALYMPIC GAMES
- Buffet distribution and organization Lounge supply
- Cleaned and organized kitchen stations to promote team efficiency
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Arranged furniture and added decorations to assist in setting up for catering events
- Inspected catering equipment and utensils regularly to manage wear and tear
Volunteer
PAN-AMERICAN GAMES
07.2007 - 07.2007
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
ELECTRICAL ENGINEER - ELECTRICAL ENGINEERING
UNISUAM UNIVERSITY
BRAZIL07.2019
No Degree - TECHNICAL IN ELECTROTECHNICS, ESCOLA ELECTRA
ESCOLA TECNICA ELECTRA
BRAZIL 01.2009 - 12.2009
Skills
- Ability to deliver short-term results Accountable
- Flexibility
- Initiative
- ACTIVITIES
- Perfectionism combined with quality Good team relationship
- Strong Organization
- Responsibility
- Very active person and like to play sports, meet new places, new people, immerse myself in new experiences, new fascinates me
- I worked as volunteer at 2007 Pan American Games in Brazil and 2016 Olympic Games in Brazil Also, Experience as volunteer at 2021 Folk Festival in Calgary
- Public speaking
- Team collaboration
- Relationship building
- Client relations strength
- Staff education and training
Additional Information
- PRO SERVER LIQUOR TRAINING CERTIFICATION
Timeline
Volunteer
FOLK FESTIVAL
07.2022 - 07.2022
TECHNICAL COORDINATOR
JPC
08.2021 - 11.2021
CATERING
Olympic Games Organizing Committee
07.2016 - 07.2016
Electrical Technician
LIGHT S.A.
03.2010 - 03.2021
No Degree - TECHNICAL IN ELECTROTECHNICS, ESCOLA ELECTRA
ESCOLA TECNICA ELECTRA
01.2009 - 12.2009
Volunteer
PAN-AMERICAN GAMES
07.2007 - 07.2007
ELECTRICAL ENGINEER - ELECTRICAL ENGINEERING
UNISUAM UNIVERSITY
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