Natalia Cellupica

• Executed the sales strategy to Increase sales by offering consultation on products and services and by mapping and addressing the customer’s needs and desires.
• Sold to the US Market Sales for both final customers (Homeowners) and Contractors.
• Participation to Tradeshows, Educational Programs and seminars with Roofers and Contractors regarding different typologies of roofs.
• Accurate customer service in-person and over the phone ensuring an excellent customer experience with minimal wait time.
• Took care of the Delivery/Dispatch/Pick up Order department.

• Increased sales by offering advice on purchases, processing take-offs, creating the work orders, and promoting additional products.
• Provided pricing for project-specific goods and services by gathering information from team members, sub-contractors and vendors.

• Managed and Trained the Estimating Department

• Followed-up on Quotes until contracting stage, Collected Payments for Order Deposit, or Full Payments before the Order would hit Production.
• Assisted the Project Managers on tracking eventual missing information on the order by keeping contact with the customers, ensuring the order would hit the floor with a complete and clear scope.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Paid attention to detail while completing assignments.
• Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
• Making the students feel comfortable by giving them all support and availability.

• Gathered financial information, prepared documents, and closed books.
• Issued Daily Invoices for Customers for Services.
• Went for Business Trips every 6 months in Bruxelles to attend the meeting in which the European lift laws were updated.
• Published Job Ads - Recruiting new Employees that were suitable for the Company.
• Used Office Package (Mostly Excel, Power Point and Word).