Natalia Castro
Saskatoon,SK
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am well-prepared to contribute to team success and achieve positive results. Eager to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Spanish/English Interpreter/Translator
MCIS Vendor Relations
01.2020 - Current
- Interpretations for Saskatoon Health Region, Social Services
Dental Receptionist
Wildwood Dental Clinic
11.2023 - 02.2025
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled, in charge of predetermination
Dental Receptionist
Lakeside Dental
07.2020 - 11.2023
- Greet patients
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into data system
Clinic Manager
Confederation Family Medical Clinic
01.2017 - 01.2019
- Liaising with healthcare professionals and patients about treatment plans.
- Overseeing clinic operations and staff duties.
- Keeping medical professional informed about healthcare administered at the clinic.
- Managing the clinic's budget, billing system, and inventory.
- Ordering stock and supplies for the clinic.
- Overseeing the purchasing, maintenance, and repair of clinic equipment.
- Developing procedures to deliver optimal patient care.
- Performing the hiring, training, and performance evaluation of staff members.
- Managing internal and external communications and answering queries about the clinic.
- Accuro System
- Scheduling
- CIC E-Medical (Immigration Visas)
Medical Office Assistant
Albert and Parliament Primary Health Care
01.2015 - 01.2017
- Managing office telephone systems, including answering calls and returning messages
- Scheduling patient appointments and maintaining communication to confirm future appointments
- Documenting patients' medical information, including medical history and health insurance information
- Performing data entry tasks to document patient records within facility databases and maintaining patient files
- Coordinating daily office activities, greeting patients and checking patients in and out for their appointments
Education
Medical Administrative Assistant -
Academy of Learning Career College
Saskatoon, SKSterile Processing Technician - undefined
St. Paul’s Hospital/Vancouver Community College
Saskatoon, SK01.2009
Medical Office Assistant - undefined
Vancouver Business College
Vancouver, BC01.1993
Skills
- Very efficient at multitasking and problem solving
- Punctual, trustworthy and reliable
- Strong organizational, technical and interpersonal skills
- Advanced computer skills
- Filing and data archiving
- Spanish/English Interpreter/Translator
- Knowledge of various dental insurance coverage
- Costumer Service oriented with excellent communication skills
- Adapts to changing environment
- Xray interpretation for predetermination
- Fluent english
- Consecutive interpreting
- Simultaneous interpreting
- Problem-solving
- Multitasking Abilities
- Reliability
- Effective communication
- Cultural understanding
- Professional ethics
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved bookings by completing treatment planning with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- Certified Sterilizing of Surgical Instruments, Vancouver Campus
Timeline
Dental Receptionist
Wildwood Dental Clinic
11.2023 - 02.2025
Dental Receptionist
Lakeside Dental
07.2020 - 11.2023
Spanish/English Interpreter/Translator
MCIS Vendor Relations
01.2020 - Current
Clinic Manager
Confederation Family Medical Clinic
01.2017 - 01.2019
Medical Office Assistant
Albert and Parliament Primary Health Care
01.2015 - 01.2017
Sterile Processing Technician - undefined
St. Paul’s Hospital/Vancouver Community College
Medical Office Assistant - undefined
Vancouver Business College
Medical Administrative Assistant -
Academy of Learning Career College