Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Edgar Gonzalez

Turlock

Summary

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
02.2023 - 08.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier

Burger King
07.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Education

Certificate - Electrician

San Joaquin Valley College
Salinas, CA
11-2025

Oakdale High School
Oakdale, CA
05-2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Conflict resolution
  • Goal setting and tracking
  • Motivational leadership
  • POS system operation
  • Safety processes and procedures
  • Inventory counts
  • Issue resolution
  • Daily workflows
  • Staff development
  • Policy enforcement
  • Professional appearance
  • Operations management
  • Quality inspections
  • Strategic thinking
  • Action planning
  • OSHA regulations compliance
  • Customer service
  • Multitasking
  • Attention to detail
  • Organizational skills
  • Active listening
  • Analytical thinking
  • Teamwork and collaboration
  • Excellent communication
  • Time management
  • Task prioritization
  • Critical thinking
  • Relationship building
  • Decision-making
  • Team building
  • Written communication
  • Teamwork
  • Problem-solving abilities
  • Multitasking ability
  • Reliability
  • Effective communication
  • Food safety
  • Food preparation
  • Adaptability and flexibility

Certification

Electrician Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Leader

Taco Bell
02.2023 - 08.2025

Cashier

Burger King
07.2021 - 06.2022

Certificate - Electrician

San Joaquin Valley College

Oakdale High School

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Edgar Gonzalez