Natalia Bulbul
El Dorado Hills
Summary
Versatile Back of House Team Member with progressive experience at every level from dishwasher to kitchen manager. Understands total restaurant operations and food preparation techniques that result in satisfied and loyal customers. Thrives in bustling restaurant settings and models energy and enthusiasm with constant focus on food safety.
Overview
4
4
years of post-secondary education
2027
2027
years of professional experience
Work History
Back of House Team Member
Turkish restaurant
Sacramento
11.2024 - 12.2026
- Prepared ingredients following traditional Turkish recipes and restaurant standards.
- Maintained cleanliness and organization in kitchen and storage areas.
- Assisted chefs in food preparation and cooking processes during busy shifts.
- Operated kitchen equipment safely and efficiently while adhering to safety guidelines.
- Collaborated with team members to ensure timely service during peak hours.
- Stocked supplies and managed inventory for efficient kitchen operations.
- Followed food safety regulations to ensure quality and freshness of dishes.
- Supported training of new staff on kitchen procedures and workflows.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
Supervisor assistance,Cook
Mamas Texas Steak and Barbecue house
Texas City
10.2022 - 11.2024
- Supervised daily restaurant operations and ensured compliance with health standards.
- Trained and mentored staff on customer service and food preparation techniques.
- Managed inventory, ordering supplies, and maintaining stock levels efficiently.
- Coordinated schedules to optimize workflow and staffing during peak hours.
- Collaborated with management to improve service delivery and operational efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Dining Associate
Panera Bread
Cherry Hill
09.2020 - 07.2022
- Provided excellent customer service to enhance dining experience for guests.
- Assisted in maintaining cleanliness and organization of dining area.
- Collaborated with team members to ensure timely food delivery to customers.
- Restocked condiments, silverware, napkins, plates, cups. as needed.
- Worked collaboratively with other members of the waitstaff team to provide exceptional service.
- Ensured that all customer requests were met in a friendly, professional manner.
- Delivered drinks and refills as needed during meals.
- Served meals to customers in a timely manner.
- Managed inventory of dining room condiments, linens and flatware.
Restaurant Waiter
Italianni's Restaurant
Cherry Hill
09.2016 - 08.2020
- Provided exceptional customer service to enhance dining experiences for guests.
- Took and processed orders accurately using restaurant point-of-sale system.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Assisted in training new waitstaff on service standards and menu knowledge.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Upsold menu items and daily specials to maximize guest enjoyment and sales.
- Monitored tables for guest needs, refilling drinks, and clearing plates efficiently.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Back of House Team Member,Truck
Chi
- Prepared ingredients for menu items following standard recipes and procedures.
- Maintained cleanliness and organization of workstations throughout service hours.
- Assisted teammates in stocking supplies and managing inventory levels efficiently.
- Operated kitchen equipment safely, ensuring proper usage and maintenance protocols.
- Collaborated with front of house staff to ensure smooth service during peak hours.
- Followed health and safety guidelines to maintain a safe kitchen environment.
- Supported chefs in food preparation tasks, enhancing overall kitchen productivity.
- Participated in training new team members on kitchen processes and best practices.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Organized storage space for food items to ensure efficient retrieval during busy times.
- Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
Education
Bachelor of Science - Physical Education And Coaching
Russian Sports University
Moscow, Russian 09.1994 - 07.1998
Skills
- Food preparation
- Kitchen safety
- Inventory management
- Recipe execution
- Customer service
- Equipment operation
- Team collaboration
- Staff training
- Menu knowledge
- Problem solving
- Time management
- Attention to detail
- Communication skills
- Conflict resolution
- Cooking techniques
- Workstation setup
- Menu planning
- Stock rotation
- Cleaning procedures
- Knife skills
- Temperature monitoring
- Portion control
- Sanitation practices
- Cross-training
- Food storage
- Safe handling
- Organizational skills
- Creative thinking
- Food presentation
- Dietary restrictions understanding
- Professionalism
- Excellent communication
- Proper storage and preservation
- Workplace safety
- Food portioning and packaging
- Teamwork
- Buffet setup
- Multitasking
- Cleaning and sanitizing
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Back of House Team Member
Turkish restaurant
11.2024 - 12.2026
Supervisor assistance,Cook
Mamas Texas Steak and Barbecue house
10.2022 - 11.2024
Dining Associate
Panera Bread
09.2020 - 07.2022
Restaurant Waiter
Italianni's Restaurant
09.2016 - 08.2020
Bachelor of Science - Physical Education And Coaching
Russian Sports University
09.1994 - 07.1998
Back of House Team Member,Truck
Chi