Natalia Aristizábal Rojas
Elk Grove
Summary
I am responsible, honest and have extensive experience in customer service and sales. I am ambitious and have the skills required to develop new projects and complete tasks as assigned. I learn quickly and efficiently. I am committed, entrepreneurial and seek to obtain the best results for my team and myself. Originally from Colombia, I am now a permanent resident of the USA with the full legal right to work.
Overview
5
5
years of professional experience
Work History
Operations Manager
Open Sports
07.2021 - 05.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue from existing and new clients.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Small Business Owner
ORIGEN VITAL STORE
02.2020 - 05.2022
- I had the vision to create a health supplements and vitamins store.
- Greeted and advised customers based on their needs and desires.
- Received payments from customers.
- Managed inventories and vendor relationships.
- Promoted business via social media to generate awareness.
Business Consultant
BANCO PICHINCHA
12.2019 - 02.2020
- Specialized in offering educational loan options.
- Reviewed loan requests, assessed clients' financial status, evaluated creditworthiness and risks.
Sales Consultant
MUEBLES Y ACCESORIOS
10.2018 - 07.2019
- Assisted customers in their search for new home furniture.
- Followed up with existing customers to provide additional support and address concerns.
- Trained new co-workers as needed.
Business consultant
SUPERMARK-PET
09.2017 - 07.2018
- Responded to customer requests for products, services, and company information.
- Increased customer satisfaction by quickly addressing concerns and providing accurate information.
Education
Certification - Business
Politecnico De Colombia
Bogota, CO06-2018
On Board And Airport Services Program - Flight Attendant
Avianca Services
Bogota, CO01.2015
Certification - English
Smart Academy
01.2015
High School -
Colegio San Francisco Solano
01.2008
Skills
- Word
- Excel
- Power point
- Amadeus
- SAP
- Sales oversight
- Customer service
- Decision-making
- Customer relations
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Operations Manager
Open Sports
07.2021 - 05.2022
Small Business Owner
ORIGEN VITAL STORE
02.2020 - 05.2022
Business Consultant
BANCO PICHINCHA
12.2019 - 02.2020
Sales Consultant
MUEBLES Y ACCESORIOS
10.2018 - 07.2019
Business consultant
SUPERMARK-PET
09.2017 - 07.2018
High School -
Colegio San Francisco Solano
Certification - Business
Politecnico De Colombia
On Board And Airport Services Program - Flight Attendant
Avianca Services
Certification - English
Smart Academy
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