Natalia Acevedo
Calgary
Summary
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary role.
Offering solid foundation in customer service and keen interest in cosmetics industry. Contributes proactive approach to learning product ingredients and trends, along with effective organizational and communication skills.
Overview
8
8
years of professional experience
Work History
customer service
Loblaws
08.2023 - 01.2024
- Responsibilities consisted of responding to customer inquiries via phone, email and in person, resolving conflicts and managing unsatisfied customers, maintaining customer records and following and memorizing company policies
server
Casa Cantrina
01.2023 - 03.2023
- Responsibilities consisted of greeting customers, seating them and presenting them menus, able to multitask and keep up in a fast paced work environment and being able to keep up with product knowledge, cleaning tables and clearing away dirty dishes, packaging to go orders for take out
server
Poutinerie
03.2022 - 09.2022
- Responsibilities consisted of taking orders from customers and relaying them to the kitchen, collecting payments at the end of the customers meals and providing them with accurate change, keeping track of inventory and restocking supplies and memorizing the menu providing them with the specials
House Keeper
Kaslo Hotel
05.2017 - 09.2018
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Server
Buddy’s Pizza
06.2016 - 10.2016
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
highschool diploma -
James Fowler High School
Calgary, AB01.2022
Skills
- Cashier experience
- Interpersonal skills
- Hard working
- Dependable
- Flexible hours
- Overtime availability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
customer service
Loblaws
08.2023 - 01.2024
server
Casa Cantrina
01.2023 - 03.2023
server
Poutinerie
03.2022 - 09.2022
House Keeper
Kaslo Hotel
05.2017 - 09.2018
Server
Buddy’s Pizza
06.2016 - 10.2016
highschool diploma -
James Fowler High School
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