Natali Perez
Banning
Summary
Detail-oriented cashier with expertise in point-of-sale systems, cash handling, and exceptional customer service. Committed to ensuring customer satisfaction and fostering positive relationships.
Overview
22
22
years of professional experience
Work History
Cashier
taquiera nueva generacion
banning
12.2023 - 12.2024
- Prepared and assembled food items according to safety and hygiene standards.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate handling of cash and credit payments.
- Assisted customers with product inquiries and provided exceptional service.
- Monitored inventory levels and reported discrepancies to management promptly.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Customer Service Representative
Van Heusen Factory Outlet
Cabazon
06.2003 - 12.2009
- Assisted customers with product inquiries and provided accurate information.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints by offering solutions and support.
- Maintained merchandise displays to ensure an appealing shopping experience.
- Conducted inventory checks to ensure stock availability and accuracy.
- Collaborated with team members to enhance customer service strategies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Handled returns and exchanges while adhering to company guidelines.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Banning High School
Banning, CA05-2009
Skills
- Point-of-sale systems
- Cash handling
- Sales support
- Transaction processing
- Effective communication
- Team collaboration
- Flexible and adaptable
- Relationship building
- Merchandising strategies
- Customer service
- Time management
- Dependable and responsible
- Speak English and Spanish
- Social perceptiveness
- fast learner
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
taquiera nueva generacion
12.2023 - 12.2024
Customer Service Representative
Van Heusen Factory Outlet
06.2003 - 12.2009
High School Diploma -
Banning High School
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