Natali Nieto
Farmersville
Summary
I’m driven to grow and build a future in healthcare. I work as a billing clerk and support the front desk, handling insurance claims, verifying information, and assisting patients. I’m detail oriented, organized, and able to multitask in a fast paced environment. I’m bilingual, which helps me connect with and support a diverse group of patients. I’m dependable, stay calm under pressure, and always aim to provide a positive and professional experience
Overview
2
2
years of professional experience
1
1
Certification
Work History
Billing Clerk/Front Desk Receptionist
Family Health Care Network
Visalia
10.2024 - Current
- Processed patient billing information accurately and efficiently.
- Maintained organized records of invoices and payments.
- Communicated with patients regarding billing inquiries and payment options.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Greeted visitors and directed them to appropriate personnel or departments.
- Managed incoming calls and routed them to relevant staff members efficiently.
- Scheduled appointments and maintained the front desk calendar accurately.
Sales Associate
Pandora
Visalia
11.2023 - 02.2025
- Assisted customers in selecting jewelry pieces based on personal preferences.
- Maintained organized displays to enhance product visibility and appeal.
- Processed transactions accurately using point-of-sale systems.
Education
Visalia Charter Independent Study
Visalia, CASkills
- Billing software
- Invoice processing
- HIPAA compliance
- Record management
- Time management
- Team collaboration
- Patient scheduling
- Customer service
- Effective communication
- Bilingual communication
Languages
English
Full Professional
Spanish
Full Professional
Certification
I’m certified in EKG, obtained in February 2026, and hold a current BLS CPR certification through the American Heart Association, obtained in March 2026. These certifications have strengthened my clinical skills, patient care knowledge, and ability to respond confidently in healthcare settings.
Timeline
Billing Clerk/Front Desk Receptionist
Family Health Care Network
10.2024 - Current
Sales Associate
Pandora
11.2023 - 02.2025
Visalia Charter Independent Study