Natali Aguilar
Oxnard
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Optician/Optometrist Assistant
Boulevard Optometry Dr. Michael Buffo
Camarillo
01.2025 - Current
- Provided clinical and Administrative support
- Managed files and records to ensure they remained updated and easily accessible.
- Conducting preliminary eye tests
- Assist patients with their insurance coverage and handled billing task
- Educate patients on eye health, vision care and provide training
- Develop and implemented new office organization and procedures that improved operational efficiency by 30%
- Adept at handling multiple phone lines, greeting visitors, and resolving customer inquiries.
Scheduling Coordinator/ Referrals Department Technician
Sleep Disorder Center
Camarillo
10.2024 - 01.2025
- Coordinate and process all referrals for patient medical care
- Experienced in handling confidential information, maintaining secure filing systems, and preparing financial records with electronic health records (EHR) and scheduling software
- Managed a wide range of administrative tasks including data entry, filing, and scheduling appointments
- Attending to weekly financial meetings to archive goal's and Collaborate with team.
Manager/Optician
Channel Islands Optometric Center Dr. Donald Rollins
Port Hueneme
11.2016 - 02.2024
- Coordinated office activities and maintained efficient workflows for a busy office environment by managing information, handling correspondence, coordinating schedules, meetings, and managing calendars for individuals or teams
- Supporting staff
- Implemented marketing strategies and promotional sales
- Interpreted eye examination results to foster patient trust and satisfaction
- Provided annual assistance in conducting vision tests for approximately 100 employees at CPP Company
- Reduced office supply costs by 20% by implementing a new cost-effective protocol
- Monitoring sales to archive and surpass goals
- Minimizing outstanding receivables and resolving billing disputes with a high degree of accuracy.
Education
Rio Mesa High School
Oxnard, CASkills
- Calendar management
- Bilingual: Fluent English and Spanish
- Tech Savvy
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Positive attitude
- Aptitude for learning new software quickly
- Goal oriented
- Interpersonal Communication
- Driven
- Proactive
- Adaptable
- Financial record keeping
- Office organization
- Teamwork and collaboration
- Professional ethics
- Accounting skills
- Proposal writing
Certification
CPR, American Heart Association, 04/01/24, Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association, Basic Life Support (CPR and AED) Program.
Timeline
Optician/Optometrist Assistant
Boulevard Optometry Dr. Michael Buffo
01.2025 - Current
Scheduling Coordinator/ Referrals Department Technician
Sleep Disorder Center
10.2024 - 01.2025
Manager/Optician
Channel Islands Optometric Center Dr. Donald Rollins
11.2016 - 02.2024
Rio Mesa High School