Nataley Farias-Chavez

• Partnered directly with Operating Partner to manage daily store operations, including staffing, scheduling, and performance oversight
• Led shifts of up to 10 team members, ensuring efficient service, food safety compliance, and high customer satisfaction
• Trained and onboarded new employees, improving team performance and reducing turnover
• Managed cash handling, deposits, and end-of-day reconciliation with accuracy and accountability
• Assisted with inventory management, stock control, and supply ordering to maintain consistent operations
• Resolved customer concerns professionally, maintaining brand standards and positive guest experiences
• Supported hiring decisions and coached team members to meet performance goals

• Assisted patients with daily living activities and personal care needs.
• Monitored vital signs and reported changes to nursing staff promptly.
• Documented patient information accurately in electronic health records systems.
• Responded quickly to emergency situations involving sudden illness or injury.

• Supervised daily operations including scheduling shifts, assigning duties.
• Maintained up-to-date knowledge of company products and services.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained new team members on service standards and food safety protocols.