Natalee Radjo
Stony Plain
Summary
Dedicated professional with 11 years in active recovery from addiction. With a comprehensive background in guiding individuals through recovery while maintaining a compassionate approach. Lived experience through recovery from mental health and trauma. Strong focus on team collaboration with adaptability to changing needs. Expertise includes crisis intervention, Trauma Informed Care, valued for empathetic and patient-centered care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Key Worker
McCullough Center
Gunn, AB
10.2017 - 10.2018
- Conducted patient assessments to develop individualized care plans.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Monitored and documented patient progress in electronic health record systems.
- Educated patients and families on treatment options and wellness strategies.
Parts Specialist
Part Stop Auto & Industrial
Spruce Grove, AB
09.2025 - Current
- Assisted customers in identifying and sourcing auto parts to enhance service efficiency.
- Utilized inventory management software to track and manage stock levels accurately.
- Provided product knowledge support to team members, improving overall customer interactions.
- Processed orders and returns efficiently, ensuring timely fulfillment of customer requests.
Administrative Assistant / Service Writer / Parts
WestVac Industrial
Acheson, AB
08.2022 - 01.2025
- Managed customer service interactions, ensuring timely communication and resolution of inquiries.
- Coordinated service appointments, optimizing technician schedules for efficiency.
- Provided detailed estimates for repairs, enhancing transparency in pricing for clients.
- Maintained accurate records of service transactions and customer information in management systems.
Education
Addictions & Community Service Support Worker - Mental Health
CDI College
Edmonton, AB12-2017
Skills
- Professionalism
- Interpersonal skills
- Crisis intervention
- Multicultural competence
- Group facilitation
- Treatment Planning
- Substance abuse education
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
- Relationship building
- Clinical documentation
- Community resources
- Conflict resolution
- Interpersonal communication
- Life skills training
- Patient advocacy
- Individual therapy
- Continuous improvement
- Written communication
- Crisis management
- Emotional intelligence
- Case management
- Mental health disorders
Languages
English
Certification
- Mental Health First Aid, 2017
- First Aid & CPR/AED Level C, 2024
- Trauma Informed Care, 2025
- Indigenous Cultural Awareness, 2025
- Diversity & Inclusion , 2025
Timeline
Parts Specialist
Part Stop Auto & Industrial
09.2025 - Current
Administrative Assistant / Service Writer / Parts
WestVac Industrial
08.2022 - 01.2025
Resident Key Worker
McCullough Center
10.2017 - 10.2018
Addictions & Community Service Support Worker - Mental Health
CDI College
Hobbies
Holistic Healing
Music
Poetry
Creative Writing
Art / Craft
Nature
Hiking