Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalee Greer

Lake Hughes

Summary

Operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Assistant

All In Solutions California
06.2023 - Current
  • Assisted operations manager with planning of routine operations and special projects.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Prepared and delivered operational performance reports to inform management.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
  • Conducted thorough assessments to identify client needs, laying groundwork for effective case management.

Sober Coach/House Lead

All In Solutions California
06.2021 - 09.2023
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Provided comprehensive training for new team members, ensuring smooth onboarding and integration into the team.
  • Maintained compliance with company policies and industry regulations through regular audits and updates as needed.
  • Provided crisis intervention services, significantly reducing emergency incidents among clients.
  • Streamlined workflow processes, resulting in improved efficiency and productivity among peers.
  • Addressed performance issues proactively, providing constructive feedback and coaching for improvement when necessary.
  • Transported individuals to medical appointments and support meetings whenever needed.

Education

Associate of Science - Human Services - July, 2020-October, 2022

Cornerstone University
Grand Rapids, MI

High School Diploma -

Quartz Hill Highschool
Quartz Hill, CA
06-2004

Skills

  • MS office
  • Operational reporting
  • Administrative support
  • Work Planning and Prioritization
  • Organizational management
  • Policy and procedure adherence
  • Supply ordering
  • Documentation and reporting
  • Excellent communication
  • Recovery guidance
  • Substance abuse awareness
  • Motivational interviewing
  • Leadership skills
  • Crisis and Conflict resolution
  • Needs assessment
  • Patient intake and discharge
  • Safety protocols and procedures

Certification

First Aid and CPR Certified

Current TB Test

RADT (needs renewal)

Timeline

Operations Assistant

All In Solutions California
06.2023 - Current

Sober Coach/House Lead

All In Solutions California
06.2021 - 09.2023

Associate of Science - Human Services - July, 2020-October, 2022

Cornerstone University

High School Diploma -

Quartz Hill Highschool

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Natalee Greer