Summary
Overview
Work History
Education
Skills
Timeline
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Natacia Mannix-Tellez

Hacienda Heights

Summary

Currently pursuing a B.S. in Kinesiology at California State University, Fullerton. Experienced in leadership and customer service through 3 years as a manager, with skills in organization, time management, and working with people. Looking to apply these strengths in a Physical Therapy Aide position.

Overview

3
3
years of professional experience

Work History

Manager

Crumbl Cookies
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Trained new staff on safety procedures, store operations, and customer service.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Personal Babysitter

Self-employed
05.2025 - 08.2025
  • Provided a safe environment for children, ensuring their well-being and security at all times.
  • Communicated positively with children and guardians.
  • Managed daily routines, including meal preparation and timely transportation to activities.

Education

No Degree - Kinesiology

California State University, Fullerton
Fullerton, CA
05-2027

Skills

  • Customer service
  • Effective communication
  • Time management
  • Schedule Preparation
  • Strategic decision-making
  • Problem solving
  • Employee training
  • Performance improvement
  • Conflict Resolution

Timeline

Personal Babysitter

Self-employed
05.2025 - 08.2025

Manager

Crumbl Cookies
11.2022 - Current

No Degree - Kinesiology

California State University, Fullerton

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Natacia Mannix-Tellez