Natacha Vermette

I am a client-focused person who strives to provide exceptional service, over the phone or online. Sociable and courteous, I always listen to people to understand their needs and respond to their questions effectively. With excellent communication skills, I am able to adapt to diverse clients and efficiently convey complex information in layman’s terms. I enjoy making a difference at the end of my workday.

• Manager, Jets de la Lièvre Atom C hockey team
• Monitor, Outaouais Scouts
• Scuba diving
• Traveling to discover other countries and learning Spanish

High School Diploma, Érablière High School

• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Training - Responsible for training all new employees to ensure continued quality of customer service.
• Policy Development - Developed and implemented employee manual outlining all proper business procedures and office policies.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Responded to over 45 customer inquiries each day.

Commissionaires