Natalia Borjon

• Managed daily operations and staff schedules to facilitate efficient workflow and task completion
• Maintained accurate and up-to-date records of employee hiring information, attendance, payroll data, vacation/sick pay requests, and calculated hours for submission to the payroll team
• Maintained high operational standards by diligently performing opening, closing, and shift change tasks on a daily basis
• Recruiting/hiring skilled team members to occupy open positions as well as training them to align with company fundamentals

-Assigning job tasks to staff members of what needs to be implemented during shifts

-Reviewed finished work to validate consistency, quality, and conformity.

• Operating register(POS system)
• Money handling (register operation and change money/refunds)
• Visual merchandising/display experience

-Updating store displays and visuals daily to showcase new arrivals, promote current fashion trends, and provide a sneak peek at forthcoming seasonal styles

-Selecting and gathering outfits for mannequins to showcase new trends and arrivals, thus enhancing the store's appeal and attracting more customers

• Reordering and inventory

-Ensuring that all highly sought-after garments (basics) are adequately stocked and reordered on a daily basis

-Reordering 'HOT ITEMS'/SOLD OUT products directly from vendors as well as restocking all accessories/cosmetics. Also ensuring all office/bathroom supplies and water gallons are adequately stocked

**Remained calm and professional in stressful circumstances and effectively diffused tense situations

• Assisted store manager in daily operations and managed task assignments during managers' days off.
• Assisted manager in coordinating staff schedules and tasks to guarantee smooth operational workflow as needed
• Assisted manager with hanging up and making new space for new product/shipment
• Supervised cashiers to ensure accurate processing of credit/debit, Apple Pay/automatic debit, cash, store credit/exchange, and gift card transactions.
• Change money handling/bank runs
• Responded to customer inquiries and resolved issues to maintain satisfaction levels.
• Assisted customers in finding specific garments/products and provided detailed responses to inquiries, and offered expert product guidance
• Managed visual merchandising, to enhance product displays/merchandise and elevating customer experience
• Styling mannequins
• Conducted regular inventory counts throughout the year to maintain accurate records
• In charge of receiving shipment and sending out transfers.
• Supervised daily activities to maintain high standards of cleanliness and organization and making sure all exchanges and try ons from fitting room are put away. All inventory is stocked up and operating/supervising fitting rooms