Dedicated administrative professional with 12 years experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Committed to continuous improvement and building a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Create West Fertility Clinic
02.2021 - 05.2022
Coordinate and arrange patients' referrals
Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update records and ensure all forms and consents are completed by patients
Perform a variety of administrative duties, such as generating letters, spreadsheets, forms, and faxes
Handle billing process
Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
Administrative Assistant
Cougar Global Investments Ltd, an Affiliate of Raymond James Ltd.
01.2011 - 12.2020
Manage clients' quarterly statements and distribute reports for all clients
Monitoring and auditing client accounts to ensure compliance with industry regulations and assessing the appropriateness of their risk/reward profile
Update or add clients' information in company database in the event of address/phone number change, death, or new/close accounts, including clients' meeting summary
Providing administrative services including facilitating travel and accommodations and organizing board meetings and special events
Support financial accounting transactions and staff's expenses for reimbursements
Reconcile expenses for corporate account, keep records for future auditing and efficiently maintain financial reports
Monitor inventory and order office supplies, process outgoing packages and courier.
Administrative Assistant - Part time
Sutherland-Chan Massage Clinic
06.2009 - 12.2010
Reception, booking appointments, client check-in
Invoicing, cash management.
Administrative Assistant
MCI First Canadian Medical Centre
10.2007 - 12.2010
Reception, booking appointments, client check-in
OHIP billing, WSIB and process insurance claims
Customer service, dealing with patient's issues and problem resolution.
Education
Diploma, Medical Office Administration Program -
Algonquin College
Ottawa, ON
Graduated grade 12 -
J.S. Woodsworth Secondary School
Ottawa, ON
Skills
Customer Service
Data Entry
Office Administration
Office Software
Billing and cash management
Creative problem solving
Advanced clerical knowledge
Travel coordination
Filing and data archiving
Business writing
Timeline
Administrative Assistant
Create West Fertility Clinic
02.2021 - 05.2022
Administrative Assistant
Cougar Global Investments Ltd, an Affiliate of Raymond James Ltd.
01.2011 - 12.2020
Administrative Assistant - Part time
Sutherland-Chan Massage Clinic
06.2009 - 12.2010
Administrative Assistant
MCI First Canadian Medical Centre
10.2007 - 12.2010
Diploma, Medical Office Administration Program -
Algonquin College
Graduated grade 12 -
J.S. Woodsworth Secondary School
Similar Profiles
STEFFY CHRISTIANSTEFFY CHRISTIAN
Administrative Assistant at Create Fertility Centre (Create Cord Blood Bank)Administrative Assistant at Create Fertility Centre (Create Cord Blood Bank)