Natalie jolicoeur
Ottawa,ON
Summary
Looking for a fulltime employment with a oriented company, where my talent and knowledge will significantly contribute to the company's future growth
Overview
26
26
years of professional experience
Work History
A Look Beyond Cleaning Service
Cleaning Service
bell corner, ontario
08.2019 - Current
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
- Emptied trashcans and transported waste to collection areas
- Delivered quality customer service to address urgent needs and cleaning requests
- Worked alongside other cleaners to complete sizable jobs in corporate office buildings
- Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Used time management and efficient cleaning methods to meet deadlines
Driver
417 bus line
Casselman, ON
01.2015 - 05.2016
- Responsibilities driving children's to school and cheo
receptinist and data entry
DIRECT BUY
Ottawa, ON
09.2009 - 01.2015
- Responded to telephone inquiries from clients, vendors and the public
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Greeted visitors, assessed needs and directed to appropriate personnel
- Represented office personnel and company brand in regular client correspondence
- Maintained reception area in orderly manner to provide visitors with a positive first impression of the company
- Answered and directed incoming calls using multi-line telephone system
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
- Managed clerical needs of company employees, including copying, faxing and file management
Receptionist
CYRVILLE RD
SHEFFIELD, ONTARIO
01.2004 - 01.2009
- Responded to telephone inquiries from clients, vendors and the public
- Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Greeted visitors, assessed needs and directed to appropriate personnel
- Represented office personnel and company brand in regular client correspondence
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Maintained reception area in orderly manner to provide visitors with a positive first impression of the company
- Answered and directed incoming calls using multi-line telephone system
- Welcomed guests and clients in an upbeat and friendly manner
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Provided information to callers and drafted office emails
Telephone representative
01.2000 - 01.2003
- selling product over the phone supervising skills, problem solving educations high school diploma Charlebois high school
Home Daycare Proviser
Busy Bees Home Daycare
ottawa, ontario
03.2017 - 08.2019
- Incorporated music and play into developmentally appropriate activities
- Maintained child-friendly environment with access to outdoor activities
- Meticulously sanitized toys and play equipment
- Allowed for ample outdoor recreation time to support physical development
- Prepared, served and cleaned up daily meals for 5 children
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
- Made nutritious breakfasts, lunches, dinners and snacks for children
- Maintained safe play environment by emphasizing and maintaining cleanliness and organization
- Encouraged good behaviors using positive reinforcement methods
- Established safe play environment for children
- Dressed and changed infant and toddler diapers to maintain hygiene
- Developed and operated within annual budget of 5
Education
High School Diploma -
charlebois high school
2007
Skills
- Multi-line telephone skills
- Flexible
- Office equipment operations
- Shipping and receiving
- Efficient and accurate
- Multitasking and prioritization
- Proficient with MS Office
- Clean and neat nature
- 600 wpm typing speed
- Professional appearance
- Scheduling
- Detail oriented
- Data entry
Timeline
A Look Beyond Cleaning Service
Cleaning Service
08.2019 - Current
Home Daycare Proviser
Busy Bees Home Daycare
03.2017 - 08.2019
Driver
417 bus line
01.2015 - 05.2016
receptinist and data entry
DIRECT BUY
09.2009 - 01.2015
Receptionist
CYRVILLE RD
01.2004 - 01.2009
Telephone representative
01.2000 - 01.2003
High School Diploma -
charlebois high school
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