Driven by a results-focused approach, I excelled at Spinneys Supermarket Dubai, enhancing customer retention through exceptional service and problem-solving skills. As Dishwasher Supervisor at Imperial Hotel & Restaurant, I spearheaded initiatives that significantly improved operational efficiency and team collaboration, showcasing my multi-tasking strength and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Sales Associate
Spinneys Supermarket Dubai(UAE)
Dubai
02.2021 - 06.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Dishwasher Supervisor
Imperial Hotel & Restaraunt, Kampala
Kampala,Uganda
06.2018 - 06.2020
Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the dishwashing area.
Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.
Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
Implemented energy-saving measures, reducing overall utility expenses for the establishment.
Managed dishwasher schedule to ensure adequate coverage during peak service hours.
Increased employee retention rate by fostering a supportive team environment that valued hard work and dedication.
Evaluated dishwasher performance regularly, providing constructive feedback for continuous improvement opportunities within the team structure.
Assisted in developing standard operating procedures for the dishwashing area, promoting consistency across shifts in both cleanliness levels and operational efficiency.
Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.