Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naswif Nyanzi

Stoney Creek,ON

Summary

Driven by a results-focused approach, I excelled at Spinneys Supermarket Dubai, enhancing customer retention through exceptional service and problem-solving skills. As Dishwasher Supervisor at Imperial Hotel & Restaurant, I spearheaded initiatives that significantly improved operational efficiency and team collaboration, showcasing my multi-tasking strength and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Sales Associate

Spinneys Supermarket Dubai(UAE)
Dubai
02.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Dishwasher Supervisor

Imperial Hotel & Restaraunt, Kampala
Kampala,Uganda
06.2018 - 06.2020
  • Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
  • Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the dishwashing area.
  • Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.
  • Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
  • Implemented energy-saving measures, reducing overall utility expenses for the establishment.
  • Managed dishwasher schedule to ensure adequate coverage during peak service hours.
  • Increased employee retention rate by fostering a supportive team environment that valued hard work and dedication.
  • Evaluated dishwasher performance regularly, providing constructive feedback for continuous improvement opportunities within the team structure.
  • Assisted in developing standard operating procedures for the dishwashing area, promoting consistency across shifts in both cleanliness levels and operational efficiency.
  • Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.

Education

High School Diploma -

Datamine Technical Business School
Kampala, Uganda
2013

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength

Languages

English
Professional Working

Timeline

Sales Associate

Spinneys Supermarket Dubai(UAE)
02.2021 - 06.2023

Dishwasher Supervisor

Imperial Hotel & Restaraunt, Kampala
06.2018 - 06.2020

High School Diploma -

Datamine Technical Business School
Naswif Nyanzi