Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Interests
Timeline
Generic
Nasser Garba

Nasser Garba

Toronto,ON

Summary

Dynamic bilingual sales professional with proven success at Indeed.com, consistently leading a team to achieve top attainment. Skilled in lead generation and negotiation, I excel at building relationships and driving territory growth. My technical proficiency with Salesforce enhances operational efficiency, contributing to significant client retention and satisfaction. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dynamic individual with hands-on experience in inside sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience
31
31
Certification

Work History

Business Solution Advisor-Credit Card Processing

Panda Pay | Elavon
03.2024 - Current
  • Collaborated with other departments to identify areas of improvement within the customer experience process.
  • Prepared presentations about proposed solutions for internal review meetings.
  • Analyzed customer feedback data to improve product offerings and increase customer satisfaction levels.
  • Demonstrated strong communication skills when interacting with customers both verbally and in writing.
  • Explained to clients personal financial advisor’s responsibilities and types of services to be provided.
  • Showcasing the features and benefits of the product or service to potential customers, highlighting how it can solve their problems.
  • Working with customers to reach an agreement on pricing, terms, and other aspects of the sale.
  • Surpassed quotas on quarterly basis at 130% of target set.
  • Tracking and managing leads and opportunities through the sales process.
  • Providing regular updates on sales progress and performance to sales managers.

Technical Sales | Bearing & Robotics Division

Nachi Canada
07.2024 - 02.2025
  • Prospected and acquired new customers in designated sales territory
  • Built and maintained strong relationships with existing customers for repeat business
  • Conducted product demonstrations and provided technical support
  • Collaborated with internal teams to resolve customer issues timely
  • Managed sales pipeline, consistently
  • Working with customers to reach an agreement on pricing, terms, and other aspects of the sale.
  • Surpassed quotas on quarterly basis at 130% of target set.
  • Tracking and managing leads and opportunities through the sales process.
  • Providing regular updates on sales progress and performance to sales managers.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Business Development Specialist | Pay Per Click

Indeed.com
01.2022 - 05.2024
  • Company Overview: Company Overview: (USA/CA/QC) - A leading job search platform
  • Utilized high-level recruitment platforms to support hiring in medium to large business segments
  • Managed pipeline with diverse account budgets
  • Engaged clients on new products and features to prevent churn
  • Employed Salesforce for sales tracking and business forecasting in Quebec and other provinces
  • Led a team of 8, achieving top attainment percentage among 149 sales contestants consistently
  • (USA/CA/QC) - A leading job search platform
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Optimized sales funnel management, increasing conversion rates and improving overall customer acquisition strategies.
  • Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.
  • Engaged with customers to build business relationships.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
  • Conducted regular meetings with key clients to build positive and productive relationships.
  • Mentored junior team members, providing guidance on best practices in business development to elevate their performance levels.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Opened over 100 new accounts, exceeding goals 130%.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed, maintained and utilized diverse client base.

Business Development Manager|POS Merchant Services

Global Payments Canada
11.2018 - 12.2021
  • Company Overview: Company Overview: A leading provider of payment processing solutions
  • Knowledgeable about Canadian banking regulations with major banks (CIBC, TD, BMO)
  • Expanded the Afro-Caribbean portfolio, acquiring high-volume accounts in the merchant payments industry
  • Communicated effectively with key decision-makers across all organizational levels
  • Managed high-volume accounts strategically in a fast-paced environment
  • Negotiated pricing and contract terms to meet corporate goals
  • A leading provider of payment processing solutions
  • Working with customers to reach an agreement on pricing, terms, and other aspects of the sale.
  • Surpassed quotas on quarterly basis at 130% of target set.
  • Tracking and managing leads and opportunities through the sales process.
  • Providing regular updates on sales progress and performance to sales managers.

Leasing Relationship Manager | Warranty Dept

Mazda Canada Inc.
08.2015 - 02.2018
  • Promoted business retention among Mazda dealers in Quebec and Ontario
  • Achieved sales quotas for lease end and renewal programs
  • Responded to customer inquiries to ensure satisfaction consistently
  • A leading automotive manufacturer
  • Retained a great many of clients by professionally investigating case by case scenario
  • Ensured reports were accurate and delivered on time to managers
  • Achieved daily matrix day in day out with respect to task and responsibility
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
  • Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
  • Facilitated seamless communication between clients and service departments, ensuring timely resolution of issues.
  • Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis.
  • Developed referral program that incentivized current clients to refer new business, leading to increased client base.
  • Spearheaded client retention initiative that significantly reduced churn rates through strategic engagement efforts.

Bilingual Management Assistant

Enterprise Rent-a-Car
06.2014 - 06.2015
  • Company Overview: Company Overview: A leading car rental company
  • Overachieved rental quotas and maintained strong dealer relationships
  • Developed marketing strategies to gain new business from dealerships and body shops
  • A leading car rental company
  • Prepared and charted data and metrics for detailed status reports.
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Supported executive staff by managing schedules, arranging travel accommodations, and preparing materials for presentations or meetings as needed.
  • Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
  • Drove sales and customer service while assisting guests with daily rental services.

Education

Baccalaureate - Commerce and Business

University De Montreal
Montreal, QC
06-2012

Skills

  • Bilingual
  • Independence & Teamwork
  • Pressure Management
  • Negotiation & Cold Calling
  • Operational Efficiency
  • Goal oriented
  • Tech-Savvy
  • Active listening
  • Customer Service & Sales
  • Research & Analytical Skills
  • Lead Generation
  • Client Needs Assessment
  • Technical Proficiency
  • CRM and Salesforce proficiency
  • Territory growth
  • High energy
  • Sales strategies
  • Attention to detail
  • Flexible and adaptable
  • Calm under pressure

LANGUAGES

French - Intermediate
French
Full Professional

Certification

  • ESL Certification in English as a Second Language - St. Lawrence College / Queen's University - 2013
  • OMVIC Certification - Georgian College - 2012

Interests

Soccer, Reading , Cooking

Timeline

Technical Sales | Bearing & Robotics Division

Nachi Canada
07.2024 - 02.2025

Business Solution Advisor-Credit Card Processing

Panda Pay | Elavon
03.2024 - Current

Business Development Specialist | Pay Per Click

Indeed.com
01.2022 - 05.2024

Business Development Manager|POS Merchant Services

Global Payments Canada
11.2018 - 12.2021

Leasing Relationship Manager | Warranty Dept

Mazda Canada Inc.
08.2015 - 02.2018

Bilingual Management Assistant

Enterprise Rent-a-Car
06.2014 - 06.2015

Baccalaureate - Commerce and Business

University De Montreal

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Nasser Garba