Nasla Haneef
Barrie,ON
Summary
Business student with hands-on experience in kitchen operations and customer service. Skilled in managing high-pressure environments, ensuring food safety and quality, and delivering excellent customer satisfaction. Strong in training staff, coordinating orders, and managing inventory. Proficient in English with a solid foundation in business management principles. Ready to leverage academic knowledge and practical experience to contribute effectively to a dynamic team.
Overview
2
2
years of professional experience
Work History
LINE COOK
Dunlop Street Diner
03.2024 - Current
- Prepared multiple orders accurately during peak periods, maximizing customer satisfaction.
- Maintained a clean and safe working environment with team members.
- Set up and prepared cooking supplies and workstations for productivity.
- Adapted to new recipes and techniques quickly.
- Cooked full course meals and various items according to restaurant standards.
- Plated and presented dishes to meet restaurant standards.
- Expedited service during peak hours by coordinating with line cooks.
- Improved kitchen efficiency by streamlining prep tasks and organizing workstations.
- Supported head chef during high-volume periods efficiently.
- Strengthened team communication through active listening and feedback.
- Prepared food items following recipes and portion control guidelines.
- Ensured smooth operations during special events by collaborating with front-of-house staff.
ASSISTANT MANAGER & LINE COOK
SUNSET GRILL
09.2022 - 03.2024
- Order Management: Efficiently prepared multiple orders during peak periods with high accuracy, maximizing customer satisfaction and repeat business.
- Food Safety & Handling: Ensured safe food handling, storage, and sanitation practices to prevent contamination.
- Cooking & Preparation: Operated kitchen equipment; prepared and served meals according to recipes and quality standards.
- Coordination & Efficiency: Coordinated and expedited orders (expo) to maintain kitchen efficiency during peak hours.
- Inventory & Ordering: Managed inventory and ordered supplies to meet operational needs.
- Training & Supervision: Trained new employees in food preparation, safety procedures, and customer service, enhancing team performance.
LINE COOK
Symposium Cafe Restaurant & Lounge
07.2022 - 08.2022
- Excellent at engaging with customers and ensuring satisfaction.
- Menu Expertise: Knowledgeable about menu offerings and adept at making recommendations.
- Beverage Preparation: Skilled in preparing and serving a variety of beverages.
- Time Management: Efficiently prioritizes tasks in a fast-paced environment.
LINE COOK
WORK BOX
06.2022 - 07.2022
- Wok Cooking & Prep: Skilled in wok cooking techniques and food preparation.
- Customer Service: Experienced in order-taking and providing excellent service.
- Team Collaboration: Works well within a team to ensure efficient operations.
- Multitasking: Capable of handling various tasks simultaneously with focus and efficiency.
Education
Business (Co-op) Diploma program -
Georgian College
Barrie, ON09.2024
Skills
Customer Service:
- Exceptional customer satisfaction
- Effective communication
- Resolving customer complaints
Kitchen Operations:
- Proficient in food preparation and cooking
- Knowledge of food safety and sanitation
- Managing and expediting orders
- Inventory management
- Training and supervising staff
Time Management:
- Multitasking and managing time effectively
- Efficient kitchen workflow coordination
- Meeting deadlines in high-pressure environments
Business & Management:
- Basic accounting and inventory management
- Understanding business operations
- Professionalism and workplace etiquette
Technical Skills:
- Experience with kitchen equipment
- Proficient in Microsoft Office
- Basic knowledge of POS systems
Interpersonal Skills:
- Strong teamwork and collaboration
- Excellent verbal and written communication
- Adaptability and problem-solving
Language Proficiency:
- Proficient in English speaking
Certification and Volunteer Experience
- Certification: Completed Sales Force Training program, enhancing sales techniques and customer engagement.
- Volunteer Experience: Volunteered at community programs and tax clinics, providing valuable assistance and support.
Availability
Open availability
Timeline
LINE COOK
Dunlop Street Diner
03.2024 - Current
ASSISTANT MANAGER & LINE COOK
SUNSET GRILL
09.2022 - 03.2024
LINE COOK
Symposium Cafe Restaurant & Lounge
07.2022 - 08.2022
LINE COOK
WORK BOX
06.2022 - 07.2022
Business (Co-op) Diploma program -
Georgian College
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